Your Amazon's servers and the only way to completely remove your data is to contact Amazon. This is especially concerning for people who say Amazon is storing data from children for longer than necessary.speaker isn't just a good listener; its Alexa assistant also , even after you delete them. The text transcripts stay stored on
The company asserts that the data is used to improve Amazon Echo. That's not uncommon --in order to improve the product. Amazon's prerogative is likely the same, using your data -- and everyone else's -- to improve the way Echo understands you.
However, with the recent news that, you may feel a bit uneasy about Amazon keeping your recorded commands.
Right now, Amazon will let you delete app data, but you can't remove written transcriptions completely. Here's what you can do.
Option 1: Delete recordings via app
To delete your recordings, go to the Amazon Echo app > Settings > Alexa Account > Alexa Privacy > Review Voice History.
You'll see a list of all the requests you've made since setting up your Echo. You can choose the recordings you want to delete or tap Delete All Recordings for Today.
Option 2: Delete everything via browser
If you're using a browser, there's a way to delete all voice data in one fell swoop. Head to www.amazon.com/myx, sign in, and click Your Devices. Find your Echo in the list, click Delete Voice Recordings.
You'll see a warning message explaining why you might want to keep those recordings; click Delete if you wish to proceed.
To completely remove your voice recordings and transcriptions, you'll need to contact Amazon customer service at (888) 280-4331 to make a formal request.
How do I listen to my voice recordings?
In the Amazon Alexa app, go to Settings > Alexa Account > Alexa Privacy > Review Voice History. Tap the arrow on the audio file you want to listen to and tap the play icon.
You can also visit https://www.amazon.com/alexaprivacy and click Review Voice History.
Originally published on Jan. 22, 2015, and has been updated with new information.