What's the true cost of running Microsoft?

How much does it truly cost to run Microsoft software? Though we think of the MSBlast worm as a productivity burner, ultimately, the true cost of using an OS could be a human life.

In response to the August 12 Perspectives column by Charles Cooper, "":

Amen, amen and amen again.

How much does it truly cost to run Microsoft software? I don't recall ever seeing in a return-on-investment analysis "information technology staff running around like chickens with their heads cut off trying to fix the latest security disaster from Microsoft" listed as "hard dollars" spent. Nor will you see "Staff twiddling thumbs waiting for the fix" listed as such, either.

I have been fed up with this company for years. There are no "perfect" alternatives, but there are alternatives--cheaper, better and more secure. No one's life was put at risk (as far as we know) by virtue of this latest worm's existence. But one day, someone--and perhaps many--will die, because the operating system used on our Navy's vessels, our Army's Humvees or our computer-aided bypass procedures will crash and burn, just as sure as the sun comes up in the morning.

Bob Ess
Richardson, Texas