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Consumer Reports still won't recommend iPhone 4

Unhappy that Apple has stopped offering free cases to iPhone 4 owners, Consumer Reports still won't recommend Apple's smartphone.


Consumer Reports won't give Apple a break.

Citing Apple's decision to discontinue its free-case program for the iPhone 4, the company has decided to maintain its position not recommending Apple's latest smartphone going forward.

"The offer that takes effect next month is less consumer-friendly in several respects," Consumer Reports said about Apple's decision to only offer free "bumper" cases to customers that call it with reports of antenna problems.

"Putting the onus on any owners of a product to obtain a remedy to a design flaw is not acceptable to us," Consumer Reports said. "We therefore continue not to recommend the iPhone 4."

The company has also decided to continue to "call on Apple to prove a permanent fix for the phone's reception issue."

Consumer Reports' decision to not recommend the iPhone 4 is one that some folks don't understand.

"Not sure I understand the grandstanding on the iPhone 4," a commenter on Consumer Reports' latest blog post wrote. "It's been rated the highest, yet it's not recommended."

Currently, Consumer Reports lists the iPhone 4 as its top-rated smartphone, beating out the iPhone 3GS. The latter is recommended by Consumer Reports, while the former is not.