Wyze ends support for its original Wyze Cam v1

As of Feb. 1, the company no longer supports its original hit security camera.

Brian Bennett Former Senior writer
Brian Bennett is a former senior writer for the home and outdoor section at CNET.
Brian Bennett
2 min read
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Wyze will no longer provide support for its first security camera. 


Disclaimer: We aren't recommending that consumers purchase Wyze products at this time. Over the past several years, Wyze has suffered from repeated data leaks and security breaches, including a 2019 user data leak, exposed databases in 2022, and exposed video files that same year. More recently, Wyze has seen both 2023 and 2024 security flaws that let at least 13,000 people see through other Wyze security cams owned by unrelated users.

Currently, Wyze's forum report on the latest breach includes an update from February 19, 2024: "Our engineering team has added a new layer of verification between users and event videos to prevent this from happening again. We've also removed the client library and will not be using caching until we can find a new client library and stress test it for extreme scenarios like we saw on Friday."

This response is a start, but Wyze has repeatedly struggled to reliably update its approach to security and meaningfully communicate with its users. While we have seen security companies bounce back from security problems in the past, we haven't seen this kind of improvement from Wyze yet. So we are not endorsing their products or any services where you need to create a Wyze account with your personal info. 

We'll keep you updated on Wyze's security and privacy if our recommendations change. If you're looking for security brands that have made notable security improvements or have good privacy track records, we can recommend products from Ring, Google's Nest, Blink, and Arlo.

Wyze will no longer provide support for its first smart home security camera, the Wyze Cam v1. Wyze is retiring the camera as of Tuesday because it doesn't support a necessary security update, the company said in a message sent customers, which was earlier reported by Gizmodo.

"After almost 5 amazing years, we'll be retiring Wyze Cam v1 on February 1, 2022 as it can no longer support a necessary security update," reads the message, which was posted to a Wyze support forum last week. "You can still use your Wyze Cam v1 after this date, but as our End-of-Life policy states, Wyze will no longer sell, improve, or maintain Wyze Cam v1."

Wyze didn't immediately respond to a request for comment.

The company's original camera made waves in 2017 due to its rock-bottom $27 price. At the time, competing products easily cost 10 times as much.

The company released the third-gen version of its security camera, the $36 Wyze Cam v3, in 2020. Despite its low price, it offers motion detection and local data storage, features that usually command a premium.

Watch this: Meet Wyze's best security camera yet