Want CNET to notify you of price drops and the latest stories?
No, thank you Accept
Apple WWDC: What We ExpectBest Mattress DealsAssessing Viral Sleep HacksNetflix Password SharingMeal Subscription vs. TakeoutBest Solar CompaniesVerizon 5G Home InternetBest Credit Cards

Dish Says Outage Due to 'Cybersecurity Incident'

The satellite TV provider says "certain data" was extracted during the breach but it doesn't yet know if that includes customers' personal information.

profile
profile
Caroline Igo Editor
Caroline Igo (she/her/hers) is a wellness editor and holds Sleep Science Coach and Stress Management certificates from the Spencer Institute. She received her bachelor's degree in creative writing from Miami University and continues to further her craft in her free time. Before joining CNET, Caroline wrote for past CNN anchor, Daryn Kagan.
Expertise Vitamins and supplements, nutrition, sleep & personal care Credentials
  • Carl R. Greer/Andrew D. Hepburn Award for Best Nonfiction Essay (Miami University, 2021)
See full bio
Caroline Igo
Dish network logo
Chris Schneider/Dish

Dish Network confirmed Tuesday that an outage that started last week impacting its websites, customer call centers and internal communications was the result of a "cybersecurity incident." 

In a statement on its website, the satellite TV provider said "certain data was extracted from our IT systems" as part of the incident. Dish said its investigation is ongoing and could reveal that "extracted data includes personal information." If so, the company said, Dish will notify impacted customers.

Internet speed
Shopping for a faster internet speed?
We’ll send you the fastest internet options, so you don’t have to find them.
 

The data breach, which was earlier reported by CNBC, took place Feb. 23, and Dish is still working to restore its systems. The company said many customers have been unable to make payments, access their accounts or reach customer service desks. 

Locating local internet providers

Dish didn't immediately respond to a request for additional comment.

Locating local internet providers