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Comcast Xfinity outage affects scattered subscribers across the US

Trouble logging on this morning? You weren't alone.

Xfinity customers in several states found themselves unplugged from their services on Tuesday.
Ry Crist/CNET

Xfinity customers in Chicago, San Francisco, New York, Philadelphia and other areas on Tuesday were hit with outages to their internet and phone services. While it didn't appear to be a complete outage for all Comcast Xfinity customers, the issue was widespread enough that Downdetector showed outages ranging from Indiana to south Florida.

By around noon ET, things were getting back to normal, according to Comcast, which blamed a "network issue" as the cause of the problems.

"We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause," the spokesperson said. 

Earlier in the morning, the company had posted on Twitter, saying that "some customers are experiencing intermittent service interruptions."

Some Comcast Xfinity customers on the West Coast experienced outages starting around 10 p.m. PT Monday, according to the San Francisco Chronicle. Others in various parts of the country weren't affected until Tuesday morning.