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General discussion

ZoneAlarm version 4.5.530.0

Nov 18, 2003 7:30AM PST

Discussion is locked

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Re:ZoneAlarm version 4.5.530.0
Nov 18, 2003 2:39PM PST

Hi Marianna,

Do you know of any valid reason I should upgrade from my 3.7.211 which is working just fine?

Thank you.

William

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Not Marianna here :)
Nov 18, 2003 3:36PM PST

Hi William,
As per the release history, the changes or new features are:
Host file lock - prevents host file tampering that sends users to spoofed web sites

Build in instant conversion to a ZoneAlarm Pro trial and back without additonal download

Routine maintenance items

eBay online fraud protection

IMO, if you want to take advantage of the above features, you should get the latest free version. Installation problems reported by other users about this new version - http://forums.zonelabs.com/zonelabs/board?board.id=inst

Happy

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Re:Not Marianna here :)
Nov 18, 2003 3:52PM PST

Hi Donna,

Thank you for your reply and the link.

I'd read the upgrade info right after I posted my question and before I saw your reply and am still not convinced I need the newer version.

However, I will check out the installation problems link. Happy

William

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I'm holding off upgrading
Nov 18, 2003 4:01PM PST
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Re:I'm holding off upgrading
Nov 18, 2003 4:38PM PST

Nice decision William. Maybe it's still early to jump on this one. Maybe a ZA user should only go for it if the there is a security/vulnerability issue with earlier version and fixed with the new version. My searches for any vulnerability with your current version resulted to 0.

Happy

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Re:I'm holding off upgrading
Nov 18, 2003 4:57PM PST

Donna,

I might have no problem upgrading and eventually I probably will. I just tend to think I'm better of waiting for a time to see if there are any "bugs" to be found and worked out.

Thank you for your help. Happy

William

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Re:Re:I'm holding off upgrading
Nov 18, 2003 11:49PM PST

William, you are a "tough nut" to crack! I have downloaded this version but waiting to install. I am with you in maintaining a wait and see attitude. Happy

I did read some of the forum comments. Some of the dissatisfaction reported may be operator problems in failing to follow completely the install instructions, especially when installing over the previous version.

Happy Computing!

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Re:I'm holding off upgrading
Nov 19, 2003 3:21AM PST

Glenn,

Tough nut, huh? Happy

Since I did not even start the download, I know nothing about any instructions on upgrading. I was under the impression one used to be able to install over the top on upgrades with ZA. Am I wrong or are they changing procedures?

I've had some problems with ZA in the past and if this keeps up, I may be enticed over to going with the free CA offer (virus and firewall combined) and scrapping the Norton 2002 we have on our WinXP comp, which has ZA too.

Who knows, I might even go CA on my old tired Win98 and get rid of ZA while keeping AVG and an older version of McAfee as my on-demand protection.

William

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Keep an eye on this growing thread:
Nov 19, 2003 2:04AM PST
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Marianna Thanks....
Nov 19, 2003 3:13AM PST

but I am a bit confused. Confused I have been following the referenced link and it seems most, if not all, the comments refer to ZoneAlarm Pro (ZAP). Makes me wonder if we are comparing apples with oranges. Many of us use ZA FREE version and I have yet to see a direct comment referring to that version that was released along with the others.

Comments from others about the FREE version would be useful. Maybe someone will! Happy

Cheers!

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Re:Marianna Thanks....
Nov 19, 2003 3:34AM PST

Thanks for the link Marianna. Happy

I wondered the same thing Glenn. Thanks for speaking up.

Would you like some paintballs for Xmas? Happy

William

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Re:Re:Marianna Thanks....
Nov 19, 2003 3:57AM PST

Just downloaded and installed the new Zonealarm version, no problem so far. I always use the "clean install" without uninstalling the previous version(although the installation program may do an uninstall anyway). If you decide to try it, please note you have a chance to install the Pro version and if you do not like you can revert to the free version. I did not use this option so I do not know how it works.
David

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Tough nut, huh?
Nov 19, 2003 5:37AM PST

Paintballs for Xmas would be nice! Happy

You wrote:
"I know nothing about any instructions on upgrading. I was under the impression one used to be able to install over the top on upgrades with ZA. Am I wrong or are they changing procedures?"

William, I don't think anything has changed and you can do a clean install over the previous version. Here are the install instructions from ZoneAlarm support and help. Will paraphrase:

1. First uncheck the box to load at Startup. This can be done in Run|msconfig|Startup.

2. Then right click on the Z/A tray icon and select shutdown.

3. Wait 2 minutes and reboot.

4. Then simply run the installer.

5. For best results select the clean install option when prompted.

Good luck if you do it. I may wait a few days before deciding. If I do, the option to try Z/A Pro will be declined at least for now.

Send paintballs & cracked nuts soon!!! Grin

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Re:Tough nut, huh?
Nov 19, 2003 5:45AM PST

Glenn,

Thank you for the instructions.

I wonder why the two minute wait?

Any pref on paintball colors? Happy

William

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William, Tough nut, huh?
Nov 19, 2003 6:08AM PST

William, I left that tidbit out but it is "Wait 2 minutes to be sure it saves all changes.". Happy

Paintballs in red, white and blue are kinda nice! What do you think? Grin

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(NT) Thanks Glenn. RWB paintballs for CHRISTMAS ?!? What about green too? :)
Nov 19, 2003 6:27AM PST
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Of course, change blue to green!! :)
Nov 19, 2003 8:32AM PST
Happy
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Re:Of course, change blue to green!! :)
Nov 19, 2003 9:28AM PST

Glenn,

What a relief that is. For a moment, I thought we were heading down the path of "If you are not with us...." Happy

William

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William, the curosity got to me! :)
Nov 19, 2003 10:57AM PST

I could not resist the temptation! Installed ZoneAlarm 4.5.530.0 Free version without any problem on Win XP Pro. It appears completely normal with little appearance change for the previous version. No malfunctions of any type and a check with www.grc.com (Shields Up) indicates all ports on my computer are in a stealth mode.

FWIW it was installed over the previous version by choosing the "Clean Install" option and could not have gone smoother. "Slick as a button!"

Cheers!

Glenn

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Glenn, in paintball heaven...
Nov 19, 2003 4:02PM PST

Glenn,

I've upgraded too. So far so good.

Thanks for the security check link. I received:

"Your system has achieved a perfect "TruStealth" rating. Not a single packet ? solicited or otherwise ? was received from your system as a result of our security probing tests. Your system ignored and refused to reply to repeated Pings (ICMP Echo Requests). From the standpoint of the passing probes of any hacker, this machine does not exist on the Internet. Some questionable personal security systems expose their users by attempting to "counter-probe the prober", thus revealing themselves. But your system wisely remained silent in every way. Very nice."

William

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So Far, So Good Here....
Nov 19, 2003 4:06AM PST

Just throwing in my 2 cents on the new ZA 4.5.530. I've been getting a little feedback from various users, (Including those at the McAfee forums, he he) and both the "free" version and the "Pro" version seem to be installing and working fine. My recommendation is to do a "clean" installation by uninstalling the previous version first. MAKE SURE to close ZA before uninstalling it. Most folks I'm hearing from are installing on Win2000 and XP, so I can't say much about Win98 or ME. Here's some more about the new features:

New and improved features in ZoneAlarm Pro version 4.5.530.0

??ID Lock, keeps your confidential, personal information private from ID thieves and Internet predators

??myVAULT - Provides a secure, convenient place to store sensitive personal and financial information

??Program pre-configuration - Provides smoother and safer set-up with automatic program configuration

??Host file lock - prevents host file tampering that sends users to spoofed web sites

??Zone Labs Secure Community

??Open Process Protection

??Privacy fixes
____________


I understand the "wait and see" attitude. It saves a lot of headaches.

Hope this helps.

Grif

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Downloaded ZAPro without any problems. However....
Nov 19, 2003 4:17AM PST

when I checked for an update, I was informed my Internet Security was up to date, which I knew was not true, since I got your alert that there was a new version available. Anyway, if one follows ZAPro's instruction to shut down ZAPro before installation, there should be no problem. And, yes, one can install the new version over the old one---no need to uninstall the old version.

The ID lock is a new feature that may be valuable for those of us who make purchases on the internet.

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IMPORTANT: How To Turn Off Auto-Updates in New ZA 4
Nov 19, 2003 7:29AM PST

Note this post by ZA employee "Corey Bridges":
______

I wanted to clear up some confusion about the Check For Update functionality.

First, though, I should apologize--with all the smart people in this thread not getting the product to work as expected, it's obvious that we at Zone Labs need to do a better job of implementing this feature. I'm sorry about the confusion. We'll work on implementing it better in future releases. (I especially apologize to Iggy, who did tell us we were on the wrong track.)

Now to the practical matter: you can indeed stop the ZoneAlarm products from contacting Zone Labs automatically to check for updates. (ZA, ZA+, and ZAP now operate the same way in this respect.) The best way to do this is to check the "Alert me with a pop-up before I make contact" box in Overview | Preferences. That way, once a session, you'll be asked if you want to send your product version number to a ZL server to see if there's a newer product version. By clicking ?Do not send,? absolutely no CFU information will be sent to Zone Labs. You'll also want to disable the backup contact method the program uses--launching a web browser to connect. This "backup" method of using a browser is what Iggy's earlier screenshot shows--the checkbox that says "Disable check for update backup channel" in Overview | Preferences.

A less elegant method to block ZA/ZA+/ZAP from contacting Zone Labs is the same way you prevent any other program from phoning home: use Program Control to deny ZA/ZA+/ZAP Internet access. (Note that if you do this, you'll of course also disable the product's ability to do other Internet actions, like resolve DNS lookups.) ...

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Shooting from the hip...
Nov 19, 2003 9:40AM PST

Grif,

OK, I volunteer to be the class dummy.

If you ask me, these "free" programs like ZA are fast becoming NON-user-friendly, from a PRIVACY perspective.

I've been around the net a time or two and I'm used to a lot of this "CRUP", but I'm very disconcerted by all this "sneakiness" going on.

Am I alone, gang???

William

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William, You're Right.... But I Think ....
Nov 19, 2003 12:17PM PST

....there's a reason that so many of the "security" companies are making their products more "automatic". Unfortunately, there are too many people that just don't pay attention to computer and internet security. There's a reason that the "Blaster" worm took hold so quickly and infected so many computers. Too many individuals don't keep their computers current as to Windows Updates, antivirus updates, firewall updates, etc., etc.

Although I am completely behind the ability to control your own computer and stop it from calling out unless it's given permission, (I'm obsessive as to keeping things up to date.), there is an argument for the other side. You can't believe the number of times that I've fixed virus infected computers and found that they hadn't been updated for long periods of time. For example: Two days ago, a McAfee user posted a question on the McAfee forums on how to update his Virus Scan 3.X version. Unfortunately, we had to tell him the last virus defintions for that particular version were stopped in December of 1998 or 99. McAfee is now on Virus Scan 8 !

There's just too many folks out there like that. I also believe that ZA is a reputable company. Their ZA Pro, which requires a purchase, has the same automatic set up. I much prefer to do these things manually, but like I said, I don't really think it's always a "sneaky" tactic.

Hope this helps.

Grif

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Re:William, You're Right.... But I Think ....
Nov 19, 2003 2:31PM PST

Grif,

What you say is all likely true, but it still does not answer the question as to why a company like CA would not let a user of a rival product install the CA one since I'm assuming that they are trying to lure customers away from other companies.

William

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Re:Re:William, You're Right.... But I Think ....
Nov 19, 2003 3:45PM PST

I think AVs are tricky. Some reported that they managed to install the suite though AVG, BitDefender are installed. I also managed to install it (EZ AV only) though NAV is "in" but I disabled Norton AV and Personal firewalls' startup items and their services. (Not sure if that's the work-around but it worked here).

I remember the promotion of Panda Platinum last July. Some reported that Panda installation will not continue if there is another AV in the system but others managed to install it though there is one or 2 AVs in the system.

I really think it's tricky.

I agree on well-known recommendation by AV vendors that installing another AV while one exist can cause damage on starting windows. It happened to me before while installing Avast (I forgot to disable NAV startup items and its services).

Happy

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Donna...
Nov 19, 2003 4:10PM PST

Donna,

My older McAfee has not been checked in MSCONFIG for a long time. Before I tried to install this CA program, I started McAfee and disabled everything I could find before closing everything but Systray and Explorer.

CA would not let me even install.

I did not have an install problem with Panda, but I did not like it so removed it.

Thank you for your info. Happy

William

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Re:ZoneAlarm version 4.5.530.0
Nov 19, 2003 4:17PM PST

I notice by default that under Advanced Settings | Security | General settings, "Lock host file" is NOT checked. Should it be?

Thanks.

William

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Re:Re:ZoneAlarm version 4.5.530.0
Nov 19, 2003 8:07PM PST

I have the upgraded to this new version and do not find it complicated and it is of great help. I suppose you should not check "lock host file", however, Zonelabs could give you the answer, if you go to "Help" in the upper right corner.

Sorry, but my native language is not English and I live in Europe, however, I get along with ZoneAlarm Pro very well and have not had any problems whatsoever Happy