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ZoneAlarm problems

by Dave Konkel [Moderator] / May 6, 2004 1:24 PM PDT

Hi, All.

I used to use it. But one day the update screwed it up, and I can't get enough of it removed using the Uninstall to allow a reinstall. (The symptom is that when I try to install, I get an error message saying there are remnants of an old installation that must be removed before the installation will work). Since I use the free version, their tech support is no help. The problem must be some stray registry entries, but I've been unwilling to manually edit the registry since Norton's excellent registry editor doesn't work with XP. Any suggestions?
-- Dave K.

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Re:ZoneAlarm problems
by Mark G / May 6, 2004 1:36 PM PDT
In reply to: ZoneAlarm problems
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Re:ZoneAlarm problems
by Donna Buenaventura / May 6, 2004 3:14 PM PDT
In reply to: ZoneAlarm problems
The problem must be some stray registry entries, but I've been unwilling to manually edit the registry

How about using a registry cleaner that works with Windows XP to automatically find and delete the "remnants". Just be careful in allowing automatic clean-up... backup the registry prior cleaning Happy

I'm using the freeware ERUNT to make a backup of Windows Registry - works with Windows NT/2000/2003/XP - http://home.t-online.de/home/lars.hederer/erunt/

RegSeeker free for personal use - http://www.hoverdesk.net/freeware.htm
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Re: ZoneAlarm problems -- Thanks, Donna and Mark. Will try it soon! (NT)
by Dave Konkel [Moderator] / May 8, 2004 3:38 AM PDT
In reply to: Re:ZoneAlarm problems

.

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A good, safe, free, easy to use RegCleaner........
by John Robie / May 8, 2004 6:43 AM PDT
In reply to: ZoneAlarm problems

that I have been using for some time with Win98se, WinME, and WinXP is RegCleaner. A small download from here or many other places:

http://www.majorgeeks.com/download460.html

Put the icon on your desktop or quick launch bar, click it and it brings up a list of those items that may have reminants from your deletion of a program...put a check in the box then click remove at the bottom ...that simple....

I use it to check every program I delete including games.

Check out the excellent "ReadMe" file.

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