Basically, you need to clean EVERYTHING from ZA off the computer, both files and registry entries, using the steps below. It takes a while but it will allow you to then install ZA Free:
Complete Manual Uninstall Instructions For ZoneAlarm
How To Perform A Clean Uninstall of ZoneAlarm
Chiawaikian?s Secondary File and Registry Clean Up For ZoneAlarm
And after you've followed all of the steps in the links above, make sure to delete all files from within the C\Windows\Prefetch folder, the "Temporary Internet Files" folder and all other "Temp" folders.
Restart the computer into Safe Mode and install ZA Free while in Safe Mode.
Hope this helps.
Grif
Hello
I have tried to install free zonealarm but I keep getting an error message which is this:
Zone alarm Installer:GLBA7.TMP- APPLICATION ERROR
The exception unknown software exception(0xa3410004)occured in the application at location 0x7c81eb33
Does anyone know what this means.Thank you
Angelian
Operating System: Windows XP Home Edition
Product Name: ZoneAlarm (Free)

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