You are not alone. It sounds like you are using the newest version 5 of ZA which has had a number of problems. Many glitches have shown up on quite a few computers and as a result, many users are reverting back to the 4.5.594 version of ZoneAlarm. Even the major antivirus programs had issues with ZA 5.
There have been quite a few discussions in the Virus And Security Alerts forum. Here are just a couple of links that might be worth reading.
Hope this helps.
Hi there - My nortons recently expired and I have downloaded the free home version of Avast Antivirus. I have the free version of zone alarms on my system; unfortunately Zone Alarms does not recognize that I am using an antivirus program. As a result ZA indicates that I do not have antivirus protection. Is this a normal response from ZA - do they not recognize Avast as protection? Is there a possibility that I have not properly loaded AVAST. Is this normal and if so is there anything else that I should do or be made aware of. I am running windows xp home version.
As always - appreciate you expertise and guidance.