Many people over the past few years have experience problems upgrading Zone Alarm. Your problem, sadly, is not unique.
Upgrading goes much better if you simply delete Zone Alarm and reinstall it from scratch-- the new update even gives you the option to do so.
Suggest you just erase all your Zone Alarm components and start over.
Hello, I installed ZA 65 722 000 free version on my PC with WXP SP2. The installation was ok but, first the icon do not appear and second, when i try to open ZA exe file to configure it, Windows tell me: access denied; making it useless. Till today i never had problems. Can someone tell me what is going on? Thanks.