I am also running Xp SP2 and zone alarm free, no peoblems. Is the windows firewall enabled? That could be the problem.
I have recently downloaded the update for Zone Alarm free. After installing with XPSP2 (default settings), I can no longer connect to the internet (roadrunner cable, no network).
I'm using Firefox browser. I've checked the settings to assure that Firefox has permission to access the internet.
I have installed this update on two separate machines with the same results for both. I can only access the internet is ZA is shut down. I've been using ZA for a couple of years without this problem. I know that this must be some setting in ZA, but I have been successful in finding which one. I have read on the ZA forum, but can't seem to find the exact same set of circumstances.
What am I missing? Any help is appreciated.