Did you try restoring to a point before you installed Zone Alarm? Did you try getting into Safe Mode and uninstalling Zone Alarm from there?
Sunday I downloaded a free version of Zone Alarm from this Web site, CNET, from the "Popular Downloads" list. Now, every time I turn on my computer, it starts to automatically shut down within 60 seconds, but then never shuts down and just hangs in an endless loop. It has a box that says the shut down is ?Initiated by NT AUTHORITY SYSTEM" and "Windows must now terminate because the Remote Procedure Call Service terminated unexpectedly."
I can see the icon for Zone Alarm on the desktop before it goes into its non-shutdown. I can open the Task Manager, but can't shut down the shut down program; no Programs show in the Applications tab; the Processes tab shows a whole screenful of items related to ZoneAlarm, but I can't End Process all of them before the computer shuts itself off.
I have Windows XP on a Toshiba Satellite 2805, circa 2002.
How do I get to the place where I can take ZoneAlarm off my computer? What will happen if I try to drag the ZoneAlarm icon to the trashcan before it shuts down (probably nothing since it?s a shortcut, right?)? Will it come off with ?Add or Remove Programs? (if I can get there) or have I ruined my computer? Help!