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ZEN mozaic not playing audio

by xorsiz / August 5, 2010 10:55 AM PDT

I've had this mp3 player for over a year and had no problems. Yesterday, any song I try to play I receive this message:
"THERE IS A PROBLEM PLAYING THIS AUDIO". any song. I've tried a clean up twice and that hasn't helped. I have the most recent firmware ---1.06.01_1.03.04.

HELP!! ANY suggestions?

OS Vista 32 bit

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