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Zango found by PandaScan

by Shirley Ray / January 20, 2006 1:39 PM PST

I have been experiencing numerous problems with my computer. Ran a PandaScan and it showed 10 spywares and 1 PUP. I have Windows XP Home Edition, Norton Security 2005 with Anti-Virus, Anti-Spam, pop-up blocker, firewall. Don't understand why Norton didn't catch these spywares and PUP. The PUP is Zango. I have looked in my computer under C drive, Program Files and found nothing. Have looked in Start/Run, typed in msconfig and checked list and no Zango. Ran Norton Scan and it showed no threats. Is PandaScan reliable??? Any suggestion is appreciated about removing these spywares and PUP.

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Zango info
by TONI H / January 20, 2006 7:34 PM PST
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2005-40,GGLG:en&q=zango

There are a couple of items that can be classified as 'zango' from a game site, to an Instant Messenger type program, to a pop-up that you can't seem to get rid of (note the ETrust link).

Depending on which one you have, the various suited programs you use may see a few of them, if not all of them, as 'legit' programs that you gave permission to install.

Check out Add-Remove Programs to see if it's listed there anywhere and uninstall from there if you're able to. I suspect you have the pop-up one that fooled you originally into thinking it was a Norton alert or MS alert window that Etrust mentions.

As for the spywares, you can go to http://www.lavasoftusa.com and get the free AdAware program they offer (under products, then Free) and let that program uninstall them for you. Once you install AdAware and open the program, check for updates first and then run it.

TONI
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Need more additional help
by Shirley Ray / January 25, 2006 9:05 PM PST
In reply to: Zango info

Thank you for your response. However, I am unable to download this. Something is blocking it. Turned off my firewall, that it may be this, but it wasn't. Any other help in how to get the download to work would be appreciated. Shirley

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Shirley, See My Response To Your Other Post
by Grif Thomas Forum moderator / January 26, 2006 1:08 AM PST
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