... a firmware update
) if it is a softwareproblem (which i think of) it should be done

dlsite: h**p://www.cczclan.com/yp-55download.asp

see also

h**p://computershopper.com.com/4864-6490_7-31283823.html?messageSiteID=7&messageID=1094269&tag=1094269&cval=1094269&ctype=msgid


) if it is hardwarebased u should contact samsung (and handle the problem diplomatically *pat*)