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YP-M1 software issues

Hi all,

yesterday I purchased the Samsung YP-M1 in 32GB at the local gadget store - I originally was after the P3 (to replace my aging iAudio X5), but then saw the shiny new M1 and decided to go with it (because it takes memory cards). From what I saw at the shop, I was much pleased. Alas, this didn't survive the initial experience of using the device!

I used the mass-storage mode to put files on it (because the MTP mode apparently isn't quite protocol compliant). Using Linux, at first I experienced random hangs, so I got to debug the USB connection - the device falsely advertises that it can write up to 240 blocks at once. Reducing that to 64 blocks allowed me to get my music transferred successfully.

When I use the file browser, I can now successfully play music. Good.

But when I tell the player to update the library, it reboots at approximately 3%. (I've got 25GB of music on it.) It never completes.

There's no indication as to what track causes this (I'm guessing that it chokes on one file's meta-data or something), and all the tracks play successfully in my media archive on my PC. The music is a mixture of Vorbis, MP3, and some FLAC files.

This was with the 1.05 EU firmware; I found the 1.08 version on the net, but that doesn't make anything better.

While displaying the album art during playback, it doesn't seem to be capable of displaying the artist/album etc information; neither for music I ripped myself nor for the Amazon store downloads, so I think it's a problem with the player's software.

I never had this problem with any of my other players, and I'm not quite happy. Feels like the software isn't quite mature enough to be sold yet.

Does anyone have some advice?


Regards,
Lars

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Collapse -
New firmware doesn't help

In reply to: YP-M1 software issues

I updated to firmware 1.10, but the problem persists still.

Does anyone have an idea how to contact Samsung?

If this persists, I guess I'll have to return the player and buy a different brand; it is extremely annoying. Sad

Thanks in advance.

Collapse -
New firmware doesn't help

In reply to: New firmware doesn't help

LarsMB,

Unfortunately, I don't have any suggestions. I was under the impression that it was supported by the Windows software, though there are other ways to load music as an MTP device.

You might try choosing the support page from your corresponding region and look for the support center in your area.

http://www.samsung.com/us/function/ipredirection/ipredirectionLocalList.do

---HDTech

Collapse -
No luck on German site

In reply to: New firmware doesn't help

I get auto-redirected to Samsung.de, and Samsung's German site doesn't accept the YP-M1 as a device yet.

I'm not sure I'm impressed by this ...

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