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General discussion

Your thoughts on Alienware

Apr 24, 2005 3:32PM PDT

Discussion is locked

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re
Apr 24, 2005 3:54PM PDT

i would say alienware is a ripoff.

try monarch or falcon northwest.

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re
Apr 24, 2005 4:52PM PDT

after seeing some of their prices on things i'd be inclined to agree. uber expensive at the very least. seems as if you do seem to pay for the name in their case though... *shrugS*

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all gaming boutiques are a rip
Apr 25, 2005 12:31PM PDT

the idea behind the high performance gaming PC builder is to lure newbies away from mainstream builders, convince them that they need the high end PC, that building it yourself is evil, and that this is the best option

Alienware though the years has to adapt, with compaines like iBuyPower offering low cost desktops that at least appear high power, and companies like Dell, Compaq and HP responding with high performance gaming models of their own that use the latest and greatest of hardware, at a low cost (Dimension XPS, Compaq's X gaming systme, and HP used to have a special retail agreement with Systemax/Tigerdirect to sell lightly modified workstations with GeForce FX 5700 level cards (back when those were good) and good Pentium 4 CPU's with nice upgradeability and good RAM at a low cost)

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RE: Build Your Own
Apr 25, 2005 1:57PM PDT

Thermaltake VB1000SNS Soprano ATX Mid Tower Case w/NO PS (Silver)-76
Thermaltake W0044 ATX 12V Power Supply-75
ASUS A8V-E Deluxe Socket 939 VIA K8T890 ATX AMD Motherboard-177
AMD Athlon 64 3500+512k 0.13micron (939) (Retail Box-w-Fan)-267
COOLER MASTER KHC-L91-U1 92mm Ball Cooling Fan/Heatsink-50
COOLER MASTER SAF-S12-E1 120 x 120 x 25mm SuperFlo Cooling Fan-13
Arctic SIlver Premium Photosynthetic SIlver Thermal Compound Arctic Silver 5-8
Kingston HyperX Series Dual Kits 184 Pin 1GB(512MBx2) DDR PC-3200-360
Maxtor 250GB 7200RPM SATA Hard Drive, Model 7Y250M0, OEM Drive Only + Thermaltake SATA Cable-142(limited-time offer)-142
SONY CRX320A/U Beige IDE Combo Drive-57
Microsoft Windows XP Home w/Service Pack 2-93
eVGA 6600 GT 128MB DDR3/PCI-E/TV-Out/Dual-DVI-177
Mitsumi USB2.0 Digital Card Reader/Writer W/FD INTERNAL, Model FA404A/404M-24
KVM Switch-40.00
Logitech X-230-30
Creative Blaster Modem-19
Sound Blaster Audigy 2 ZS-89
and you use existing Keyboard, monitor, and mouse $1697
Roger

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There are signs that...
Apr 26, 2005 10:57AM PDT

Alienware has recently been trying to overhaul its customer service. They appear to be contacting disgruntled customers (months after the problems were originally reported) and offering to fix everything that needs fixing.

It seems pretty clear that all the bad press on CNET and other forums has really hurt Alienware's numbers--and made the company more willing to take care of their paying customers. That's just one more example of "people power" getting real results.

Don't ever let anyone tell you that your postings on CNET and other forums "don't matter" and "won't make any difference". They certainly do matter, and they certainly will make a difference! Rock on! Wink

Sincerely, JDM

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Alienware is.....
Apr 27, 2005 7:24AM PDT

overpriced and sells eye candy! If you wish to configure on line, try www.ecollegepc.com and the shipping is freeHappy