We apologize for any inconvenience here. We have escalated this issue to the Upload.com team, and they will respond to you via email as soon as possible. Thank you for your patience in the meanwhile.
My name is Nicole Miller.
I cannot seem to update the listing at http://download.cnet.com/First-Draft/3000-2079_4-76128688.html updated so I would like it removed along with my other products. Can you help? I had this same exact problem with the same exact software years ago and I see that nothing has changed. Your automated system isn't working and I don't want to wait until it is. Any help you provide will be appreciated.''