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Your product listing 'automation' isn't working

by documaker2009 / March 5, 2017 5:03 PM PST

My name is Nicole Miller.

I cannot seem to update the listing at http://download.cnet.com/First-Draft/3000-2079_4-76128688.html updated so I would like it removed along with my other products. Can you help? I had this same exact problem with the same exact software years ago and I see that nothing has changed. Your automated system isn't working and I don't want to wait until it is. Any help you provide will be appreciated.''

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Hello Nicole.
by DownloadSupport Download.com staff / March 6, 2017 9:45 AM PST

We apologize for any inconvenience here. We have escalated this issue to the Upload.com team, and they will respond to you via email as soon as possible. Thank you for your patience in the meanwhile.

Regards,
Jen
Download.com Support

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UPDATE...
by DownloadSupport Download.com staff / March 6, 2017 9:48 AM PST
In reply to: Hello Nicole.

It looks like the listing you mention has actually already been removed from our site. We will work on removing any other products associated with your account shortly.

Regards,
Jen
Download.com Support

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