Resolved Question

Your PC did not start correctly

I have tried every one of the options that are provided and none of them work. I would like to keep my files and re-install windows

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Reply to: Your PC did not start correctly
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Best Answer

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Re: did not start

And what exactly is your question?

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Did not start

When I start my PC on the loading screen "automatic repair" and "diagnosing your pc" comes up and then it goes to a Blue screen with "Your PC did not start correctly" and a bunch of options to fix it. I tried them all and nothing works. Everytime I start the PC i get stuck at the blue screen

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Re: did not start

That's not a question. It's an explanation (a rather good one indeed) why you want to keep your files and re-install windows. What's keeping you from doing it?

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Oh sorry

I have a lot of comics,movies,songs,personal documents stored on the laptop. I have a half back up of it so I was ready to delete it all but even that didn't work. After the blue screen you can navigate to an option to reset the system while keeping your data intact or deleting it all and getting a fresh system. But sadly none of those options worked. After clicking it goes to a plain blue screen for a while and then returns you to the previous screen. That's when I decided to come here. And I thought of I was going to get a method to fix my laptop, might as well save my data with it. Hope everything is clear

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Re: reinstall

Re-installing is easy. Go to, and make that install medium (USB-stick or DVD) "for another PC". Then boot from it and try reset and refresh again. If no luck, you're looking forward to a fresh install. That should work if there is no hardware issue.

The easy way to save your files (if your hard disk isn't broken) is to do a fresh install to a new hard disk and later mount your current hard disk as a second hard disk to copy everything you want from to your new disk.

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