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Windows 7 forum

Question

You Tube Videos wont play

by bevey53 / October 20, 2011 2:17 AM PDT

I cannot play You Tube videos..They start and stop constantly..little circle will spin for 20 to 30 seconds at a time..i dont know enough about this to do anything..what kind of video system am I suppose to be using??It says to make sure Quicktime,Windows Media and Real Player are not my default player..what is suppose to be??Please help me because i dont know how to fix this...

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All Answers

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Answer
Flash?
by MarkFlax Forum moderator / October 20, 2011 10:01 PM PDT

YouTube videos are Flash Player videos and your internet browser should not be using any other player like Quicktime, WMP, or Real Player to play these. In fact I wouldn't have Real Player anywhere near my computer.

But I'm confused because you say the videos play but then halt for 20-30 seconds with the spinning circle. If that spinning circle is within the video window itself and is not your mouse cursor spinning, then that means the video is 'streamed' to your browser and the browser is waiting for more data to be downloaded. That should only mean that you have a slow internet connection.

If you do have a slow internet connection then there is little that can be done.

Mark

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Answer
Tried Changing The "Hardware Accleration" Like This?
by Grif Thomas Forum moderator / October 21, 2011 6:44 AM PDT

Although Mark's reasoning about the lack of bandwidth makes a lot of sense, some find the fix below to help with your issue.

(Borrowed from a previous post from someone else on these forums.)

So first, check if you can see the Flash animation (banner) without the system crashing at:
http://www.adobe.com/software/flash/about/

Don't worry, it's not a video, it shouldn't crash -- if it does, this won't fix your issue. If it works without crashing, right-click on the Flash animation (banner) and uncheck "Enable hardware acceleration" from the Settings panel. You should now be able to view the YouTube videos without crashing the computer.

And on Windows 7 computers, some folks are finding relief for your issue in Internet Explorer, by opening the Control Panel-Internet Options-Advanced tab.. Once there, place a CHECK mark in the box next to "Use software rendering instead of GPU rendering", then click on "apply", then OK.

Hope this helps.

Grif

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