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Resolved Question

You need to format the disk in drive X before you can use it

Sep 15, 2011 5:47AM PDT

My laptop recently stopped recognising my external hdd, and when i plug in a flash drive it prompts me to format it so that i can use it. I 've checked all 3 flash drives that i own and the hdd on other pc's and they work fine. The hdd doesn't even appear on my computer although it does appear in both disk manager and device manager. If i boot the laptop with the hdd already connected it will work like a charm.
Trying to manually assign a letter to the hdd from disk manager will result in an error. I have tried a sfc /scannow and got no problems altough it has to be a vista problem. I think it started after an update. Also checked my system for malaware and got nothing and uninstalled all usb drivers from device manager to no avail.
The usb ports work fine for my mouse and a wireless usb adaptor or a cooling deck/ hub that i have. Of course i have also tried booting with nothing plugged in and got same results, so i am pretty sure this is OS related.
Laptop is Packard bell 2,4 duo, gf8600 gt,3 gb ram, 500gb hdd.
OS is vista.
Thanks for any answers.

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Best Answer

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Yay
Sep 18, 2011 10:28PM PDT

Ok the problem seems to have been fixed.
I used sophos but it didn't help because it found 5 potentials of which 2 couldn't be removed and the 3 left it suggested i leave them be(which i did). I kept scanning with Malaware and superantispyware but nothing. Then i download microsoft security essentials, because i was desperate. Scanned once and it found some autorun.ui.inf which it removed. Rebooted and problem persisted
Scanned again and it found an autorun.gen!A (dunno why it didn't find it the first time, or why hitmanpro, malware, and superantispyware couldn't find those) removed, rebooted and everything works! Who would have though that a microsoft tool would help me?
Well thanks for the help and pointing me to the right direction and giving me tools

Ps: those autorun thingies are usb flash drive virus related so i guess by removing a flash worm or virus they went crazy and nothing would work!
Thanks again!

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Answer
Yes it is OS related.
Sep 15, 2011 5:51AM PDT

I know of no other fix except to copy the drive contents out then remove the partitions, create new and format it on the Vista PC.

Vista is just picky about this.
Bob

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I wish i could
Sep 15, 2011 6:05AM PDT

Thanks for your input.
I discovered the problem by inserting a flash drive, getting the message, clicking formatting and getting a blue screen so i cant do even that Silly
I dont really care about the contents but i do have to use flash drives for my work.
Anyway thanks again, i was just hoping that this was something common and there was a known fix that i failed to find. I will keep searching.

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The Blue Screen might hold a clue.
Sep 15, 2011 6:08AM PDT

There are reports that recent changes to antivirus software to scan USB drives on insertion can cause this.

But I see so little machine details but your note about the formatting leads me back to consider the usual.
Bob

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You lifted my spirit!
Sep 15, 2011 6:37AM PDT

But again nothing
Disabled everything antivirus related (including windows defender) inserted usb flash drive. Nothing.
Rebooted with usb flash drive plugged in and it worked. I could access everything, no prompts for formatting it, again worked like a charm. Removed it and reentered it and BAM "You need to format the disk in drive G: before you can use it" (in greek obviously). But it was just there stupid pc. You could read it 5 seconds ago. Really sad coz the antivirus would explain everything (recognising it if already connected before boot, sudden appearance of this phenomenon, etc. Gonna retry to see if i can at least format the flash drive(although i will probably get a blue screen)

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The blue screen would help.
Sep 15, 2011 6:41AM PDT

As well as the names of things disabled.

There's a note about Windows Live being involved? I can't see how but it's a strange app.
Bob

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Still
Sep 15, 2011 6:43AM PDT

I like the idea so much that i am going to uninstall adaware malware bytes and snd, and keep trying. It makes so much sense that an update of these three would cause the problem. Well probably not malwarebytes because i installed it after the problem occured.
Thanks again.

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About Adaware
Sep 15, 2011 6:51AM PDT

It's not a title you see moderators suggest anymore. We do find Spybot and Teatimer to create issues so for a test run, run light.
Bob

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Applications running.
Sep 15, 2011 6:54AM PDT

Maybe i should have posted this first but i am a bit new to this getting help thing.
The only applications usually running are: Malawarebytes(installed after the issue presented in case something the other two couldn't find was the cause)
Search and destroy
Adaware.
utorrent.
Windows live messenger.

And thats it really.
Currently i have the following to start on boot (not sure how its called, i have greek version of windows vista) from msconfig.
windows live messenger,
windows defender,
utorrent,
synaptics pointing device manager,
commonSDK,
Raid event monitor
and Daemon tools lite.
I will proceed with trying to format a flash drive and uninstalling all the adaware (because disabling them might not be enough?)

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Search and destroy Adaware. utorrent. Windows live messenger
Sep 15, 2011 7:01AM PDT

All could be tossed. And utorrent locks the most obscure files plus is a conduit to the most interesting infected machines I've found so far.

Sorry to see that appear on the list. With that in mind, take Grif's advice and scan deeply as he tells us to.

---->>>> 7726-6132_102-5098912.html?tag=posts;msg5099421

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This is interesting
Sep 15, 2011 7:51AM PDT

I uninstalled adaware and SnD. Tossed everything from the boot list and rebooted. Tried to format one flash drive and managed without a blue screen, so understandably i was happy and ready to come back here and sing your praises. But then i removed it and pluged it back in and again got the prompt for formating it. Gaaah i just did stupid pc.
So i went to the thread for spywares which you gave and something interesting happened.
I downloaded everything and started as per the instructions with the Rkill. It ran fine but the moment that it finished and the log appeared i got a blue screen. I dont recall exactly what it said but i thing the reason was a bad_pool_called or something like that.
Does that mean that afterall it is virus related? Or are blue screens something that could happen after Rkill.exe? I will try the other two Rkills and report back.

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meh
Sep 15, 2011 8:00AM PDT

Rkill.com ran without a blue screen. While it was checking i got 3 "instalation failed" prompts (no idea of what) and an "iexplorer crashed" but the log was clean.
Rkill was run on 16/09/2011 at 0:54:52.
Operating System: Windows Vista (TM) Home Premium
Processes terminated by Rkill or while it was running:
Rkill completed on 16/09/2011 at 0:54:56.

I should note that i dont get blue screens. I got one 3 days ago when i tried to format that flash drive and one today after the Rkill.

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The iexplorer crash tells a little.
Sep 15, 2011 8:09AM PDT

Many pests install as addons to iexplorer and we should see them crash out.

Just a piece of advice. Use another browser other than IE to avoid common infections. It's like that bomber with a big target on it's side. Everyone takes shots at it so use something else to get out of the fire zone.
Bob

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Sure
Sep 15, 2011 8:29AM PDT

I 've never used IE actually so i agree with you 100%. I use firefox for the last 5 years. No idea why i got a prompt that it crashed. Maybe it was simple explorer and in my frustration misread(its 2 in the morning here..).
Anyway Malware Bytes found nothing and Super Antispyware found a whooping 187 tracking cookies, so i guess that is that. I will keep trying to find a solution until i am fed up and do a format.
Thanks again for your help.

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Ok, one more or two?
Sep 15, 2011 8:34AM PDT