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General discussion

You are my trouble!!!!!!!!!!!! Cancel my membership!!

Dec 22, 2005 10:57PM PST

I have tried every way I know to tell you to cancel my membership. I can't find a way to talk with you (you must be ashame of your produce or you would have a way to get with you)

I better not find an expense on my credit card for being a member, you people don't show a phone number or any way to cancel.

Discussion is locked

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Hmmm........
Dec 23, 2005 12:40AM PST

Didn't know that CNet sold a produce (product). CNet has a magazine, ''Computer Shopper'' that I subscribe and pay by check in US Mail. They have never asked me for a credit card number and I have been around for 7+ years with them.

Can't find a way to talk, try:
http://reviews.cnet.com/4520-33_7-5448861-1.html?tag=cnetfd.meet
for a list of editors. Want to ask a question:

http://reviews.cnet.com/4520-10166_7-5503185-1.html?tag=cnetfd.dir#other
Click on 'Other'.

Not necessary to cancel a membership in CNet, just don't post, or even fill out your profile (click on your name for a profile)

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Which membership?
Dec 23, 2005 1:43AM PST

Cnet Networks is a conglomeration of several properties, most of which, like these forums, are free to become a member of and participate in. If you wish to no longer be a member of the Cnet forums, you can contact Lee Koo via private message by clicking here or directly via e-mail by clicking here. He can delete your account, although your posts will remain under the username "null" unless you request them to be deleted as well. If you are referring to your Computer Shopper subscription, you can find contact information for your area by clicking here. Otherwise, post back with which service/subscription you wish to cancel and we'll direct you to the proper person/department. Just note that most Cnet employees are off for the holidays, so you may not be able to get a hold of anyone for a few days, or at the latest January 2nd. Just explain the circumstances and I'm sure they'll be more than understanding.

Hope this helps,
John

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Here is the place to talk !
Dec 23, 2005 3:41PM PST

This is the feedback forum, so talk away ! Give feedback ! Pour out your grunts ! What made you so unhappy, considering that this is your first and only post ?

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YOU ARE MY TROUBLE!!!!!!!!!!!!
Jan 18, 2006 12:49AM PST

Give me a telephone number to talk with a human.......if you know what that is!!!!!!

I wish I had never heard of you.

You charged me $39.9? on my credit card, for what? I don't want your news letter, I want my money back!!

This was done on 12-16-05, I'm, still at a loss as to how this started coming to me and I'm not dumb enough to pay anyone almost $40 for NOTHING!

Let me hear from you on when I will receive my money back!

You are still running a SCAM by charging people money and not giving a way to discuss my problem.

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Again, clarification please...
Jan 18, 2006 1:26AM PST

We really NEED to know which "newsletter" you subscribed to.

* These Cnet forums are free. They do not ask for your credit card information to register.

* The Cnet community newsletters (click here for the list) are completely free, and your credit card information is not asked for.

* The only publication I can think of the Cne charges for is Computer Shopper. You can click here for information about the magazine that's mailed once a month to your house. Is this what you are talking about? If so, you can click here for the names and phone numbers you need to contact.

* How did you learn about the newsletter, and how did you sign up? (Was it a website, and if so, what's the URL? Was it an e-mail, and if so, was it from the domain cnet.com or another one? Ect.) If the offer was not directly from Cnet (someonesname@cnet.com or www.cnet.com), it's quite possible you were swindled by a third-party that has nothing to do with Cnet. In that case Cnet can't reimburse you because it was not Cnet that you paid. However, if it was a phony setup, you and/or Cnet may be able to take legal action.

Since it is unknown, at this time, which newsletter/subscription this is, or how you signed up, it's not possible to provide you with a phone number. (Would you need to talk to those from Computer Shopper, Tech Republic, the fraud division, etc?) Thus, it is imperitive that you provide more information so that you can be directed to the appropriate 'department.' The only other thing I can suggest at this time is to contact Lee Koo (I included his contact information in my previous post). He handles these forums, not any susbcriptions or paid-services, but he does work for Cnet (the rest of us are volunteers) and can direct you to the proper people.

Keep us posted.
John

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Jeez.........
Jan 18, 2006 3:47AM PST

Call YOUR bank, If you know how to do that, and dispute that charge! That simple!

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Have you asked the credit card company
Jan 18, 2006 5:05AM PST

to give you the telephone number of the company that charged the account???

I suspect you got phished/phfarmed or had a redirected link.

No one here seems to have any idea what you are referring to. Why not calmly explain it in a little detail.

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Please do clarify - you can email me directly
Jan 18, 2006 7:24AM PST

at messageboards@cnet.com . Please give me some details so I can help you out. Without details I don't have any idea what you referring to because CNET Membership is absolutely free.

Thank you.

-Lee

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CNET membership is free!
Dec 31, 2005 5:08PM PST

Take a look:

http://www.cnet.com/1324-4_1-103.html

Can you tell me where in our registration we asked for a credit card? Because to become a CNET member we do not require any sort of credit card information.

Please let me know. THanks!
-Lee

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there is no contact support tab
Sep 12, 2006 12:16AM PDT

there is not support tab only email

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cancel my CNET membership NOW

I want to cancel this CNET memebership NOW TODAY 12:20 AM Nov.24,2006. I have been round and round thru help screen after help screen and I want to cancel this membership now and I want you to send me an email tonight confirming that this memebership has been totally cancelled. yorkie.girl@md.metrocast.net

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You can just not use the site...
Nov 25, 2006 9:23AM PST

These forums, the product reviews, etc are all free, so you can simply stop visiting the site, posting, etc any time you want, effectively ending your membership. Just edit your profile and personal information, removing anything you don't want left.

If you want your username to be deleted from the database, for whatever reason, then you'll have to contact our forum administrator, Lee Koo, at messageboards{at]cnet(dot}com.

John

P.S. It's not wise to include your e-mail address in the open, as spammers will 'harvest' it and fill your inbox. It's better to write name[at)domain(dot]com, or better yet use the E-mail Member function available in your Cnet profile, which is completely anonymous.

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This is a common mistake
Jan 2, 2007 7:16AM PST

This is actually a very common mistake that people make. Someone signs up for a paid download service and they believe it is CNET or CNET Download.com. Unfortunately 99.9% of the time, these users have signed up for a "Rogue P2P" service that is not owned or related to CNET in any way. They usually find these Rogue P2P services through Web searches or by clicking on Sponsored Advertisements provided by Google Adwords. Here's a very comprehensive list of Rogue P2P services.

http://www.p2pforums.com/portal.php?guide=4407

To be clear, there is no charge to be a member of CNET.com, CNET News.com, or CNET Download.com. All of the editorial content, including the newsletters, is 100% completely free. They also do not charge you anything to download the free music, videos, and "Try before you buy? product demos listed on CNET Download.com.

What I recommend doing is to check your credit card statement because all companies are required by law to provide contact information to credit card providers. If you do not see a contact email or phone number on the CC statement, then you should immediately contact your credit card company for customer support and further assistance.

If you want to protect yourself in the future from online scams, I recommend installing McAfee SiteAdvisor for IE or Firefox. It warns you of potential scams and dangerous sites by giving each web site an easy-to-read colored rating. And all you have to do is avoid any site that doesn't have a Green Rating.

http://www.download.com/3260-20_4-6279313.html?pagenum=0&sort=3

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Re: The rip off
Jan 26, 2007 12:53AM PST

I don't suppose any one else sees the humor here? This poor lady has been ripped off in one way or another (probably by a scammer offering a marvelous cure for computers). (This is something that we really need a policing agency to look into. But NOT any government body, thank you.) However, the funny part is her absolute unwillingness to supply a URL or postal address or name of the product. Do you think you are being ribbed by someone?

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And I wonder. . .
Jan 26, 2007 11:32PM PST

why anyone is adding to this thread. Look at the original post date. She's gone.

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(NT) Thats right,why perpetuate the unsolvable
Jan 27, 2007 12:58AM PST