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General discussion

Yellowish Tint on Whites - LN46A650

by rchiu91 Aug 5, 2009 8:14AM PDT

I have seen similar threads, but nothing exact. I have a Samsung that is about 12 months old and just recently, I started noticing yellowish discoloring on the whites, the blacks are becoming grayish-blue. It does come and go. We checked the cables, tried to adjust the color, played a HDDVD on our PS3- nothing worked. It will stay for a couple of hours to days and then be gone for a day or two and come back. Any suggestions, thoughts? Is it something that is going to require maintenance/cost?

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4 Posts

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Yellowish Tint on Whites - LN46A650

by Samsung_HD_Tech Samsung staff Aug 5, 2009 9:05AM PDT

rchiu91,

Welcome to the forum.

I would suggest registering your television online. If you're in the U.S., that will give you an additional 3 months of warranty coverage. Once that's completed, call 800-SAMSUNG and set up a service to have your unit inspected.

Keep me posted.

--HDTech

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Warranty

by rchiu91 Aug 6, 2009 9:15AM PDT

On the website, it doesn't give me the 3 month extension of the warranty. what happened?

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Warranty

by Samsung_HD_Tech Samsung staff Aug 6, 2009 11:27AM PDT

rchiu91,

I'm not sure. Call 800-SAMSUNG and explain the situation and that you registered online, and they should be able to assist you from there.

--HDTech

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Re: warranty

by rchiu91 Aug 6, 2009 12:19PM PDT

They fixed it over the phone and put in a ticket. I will let you know if they are able to fix the issues with the color distortion.

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