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Question

Yellow Triangle Confusion

Aug 22, 2012 11:02PM PDT

I have a yellow triangle with an exclamation mark attached to my wireless internet connection (I have DSL). I can access the internet and surf the web and even watch movies and such. However, this yellow triangle is a little concerning (maybe it isn't, but I don't know much...)

Ever since it appeared several months ago my internet connection has slowed down and some days (not every day, but maybe once a week or so) I need to power cycle the modem and router to get a connection going.

I'm not sure what the issue is, but my drivers are all up to date and I my computer is only a few months old with the latest technology and Windows 7. My modem and router are about 5 years old, maybe more maybe less. I can't quite recall when I got them.

Any suggestions. I have tried checking my network and LAN settings. My proxy settings,too. Would updating the modem or router help or is the issue with something else entirely?? Help pretty please! Happy

Discussion is locked

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Answer
Re: yellow triangle
Aug 22, 2012 11:10PM PDT

Such a yellow triangle is strictly a driver issue. It's totally independent of your router and modem. Replacing those wouldn't make any difference for that. It's totally independent of network, LAN and proxy settings also. Changing those don't make any difference.

What are the details shown 'behind' that yellow triangle? I don't know if that's a left or a right click (and I can't check because I don't have any).

Kees

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Drivers?
Aug 22, 2012 11:22PM PDT

What driver should I check, update, try to fix? My wireless LAN card drivers are up to date. I just checked not an hour ago before posting. I don't know what other drivers I would need to look at.

As for the details shown behind the yellow triangle: http://postimage.org/image/al6i36z57/

I don't know what other information you'd need, but let me know and I can provide it if I can. I'm not very familiar with computers and this kind of stuff, so please don't be offended by my lack of knowledge. :-\

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Re: yellow triangle
Aug 22, 2012 11:42PM PDT

I assumed the yellow triangle was in the Device Manager. But this pic doesn't look like that. Which leads to the question: where is that yellow triangle?
On this picture I see nothing wrong.

But it's well known that using P2P-programs to download music or movies, can somewhat upset a router or modem so it becomes gradually slower. But you don't use your internet connection for that, do you?

Kees

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More information
Aug 22, 2012 11:59PM PDT

If I click on the wireless icon at the bottom right of my screen my wireless connection has a yellow shield/triangle (refer to picture).

http://postimage.org/image/70uh616iv/


No, I do not download music or movies at all. The only programs I use are live streaming audio or movie (Spotify or Netflix).

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Re: yellow triangle
Aug 23, 2012 12:20AM PDT

Does http://www.cybertechhelp.com/forums/showthread.php?t=205819 apply?

It says the yellow triangle can mean that you have an unsecured connection. Better change that to WPA2 immediately. This might solve your other problems also, if they are caused by somebody piggybacking on your connection.

Kees

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Still nothing...
Aug 23, 2012 12:33AM PDT

Still have the yellow triangle. Although I didn't enable WPA2 via my router. The link in the forum you provided didn't bring up any page.

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Re: router
Aug 23, 2012 4:05AM PDT

Not all routers have the same IP-address. Check your user manual for IP-address to use (usually only wired), username and password to use.

To find the IP-address (if you don't have it in the manual) you can also run ipconfig from the command prompt. It's the gateway address.

Kees