our Forum Administrator to pass this on to the CNET Tracker team. The have their own forum here http://forums.cnet.com/techtracker-forum/ but hopefully they will be able to answer your question in this discussion.
Mark
Customer 08/12/2009 01:28 PM SENT A YEAR AGO
Dear Customer Help team
By mistake I purchased a download of Version Tracker Pro Mac while I need a Version Tracker Pro Windows.
Is it possible to "exchange'" the Mac download for a Windows one.
I have no use for the Mac download as I do not have a Mac computer
Thank you
Elbert
On Wed, Aug 12, 2009 at 2:19 PM, CNET.com Support <cnet@custhelp.com> wrote:
> Response from CNET support
> ---------------------------------------------------------------
> Thank you for contacting CNET Customer Help.
>
> Our representatives can assist you with CNET registration, newsletters, and
> problems with our Web site. We make every effort to respond to all inquiries
> and you will receive a response from an agent in addition to this
> acknowledgment. Your incident number is 090812-000212
>
> For tech help and recommendations, please visit the following page:
> http://t.cnet.com/2i
>
> * Update your drivers and software automatically with VersionTracker Pro:
> http://t.cnet.com/2h
>
> Regards,
> CNET Customer Help
>I NEVER RECEIVED THE PROMISED RESPONSE AND NOW I AM GETTING E MAILS ABOUT CANCELING MY ACCOUNT IF I DO NOT RENEW!!!
Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic