Computer Help forum

Question

Yahoo Search bar

by FieryVixen7 / March 10, 2015 10:54 AM PDT

I have a laptop acer aspire 4520 and I took it to the local computer service center but he did not remove all the issues on here. Windows popping up all over the place and I cannot get the Yahoo search engine off of the browser which is my main concern. I've tried going into the control panel etc. I've tried going into uninstall programs and still I cannot get it off. I installed Firefox and that won't load I had to uninstall Google Chrome because that crashed now I am getting all these ads coming through when I try to get onto the internet. Is there anyway to get Yahoo off of this computer.

Discussion is locked
You are posting a reply to: Yahoo Search bar
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Yahoo Search bar
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
2 things.
by R. Proffitt Forum moderator / March 10, 2015 11:15 AM PDT
In reply to: Yahoo Search bar

1. Use Grif's advice at http://forums.cnet.com/7726-6122_102-5509131.html?tag=posts;msg5509131
to scan and remove the usual hijackers and more.

2. RESET each browser to dust off any add ons. For each Browser you find how to reset (uninstall, reinstall does not remove these!) Now with Firefox defaulting to Yahoo search one more change. Select the search engine in Firefox of your choice.
Bob

Collapse -
Yahoo Search bar
by FieryVixen7 / March 11, 2015 3:46 AM PDT
In reply to: 2 things.

It seems that the only simple solution is to wipe this computer clean but the reason that isn't done is because I do not have access to the Windows operating system or the other tools they have on this computer like Microsoft word..when it was brought to the computer service store they should have done this automatically for them instead of just charging up the battery and deleting minor things on the computer they did absolutely nothing for $200 dollars...I just want to get that yahoo page off which seems to me yahoo snuck this thing in and now it won't come off.

Collapse -
Strange but not.
by R. Proffitt Forum moderator / March 11, 2015 3:59 AM PDT
In reply to: Yahoo Search bar

I hear you. The repairs may be beyond most folk so they'll just reload.
Bob

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!