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General discussion

Yahoo messenger 6.0 file transfer problem

Sep 23, 2004 9:09PM PDT

I was using yahoo messenger 5.6 then upgraded to 6.0 to see if that would fix my problem, but it did not. (I have always had this problem.) I can't seem to get any files my friends try and send me through the file transfer feature. I have always been able to send out files to my friends using this though with no problems.
I get a popup that says either unable to receive the file, or something about a query length time error. I get the same messages whether or not I have a firewall running. I also use MSN messenger and the send a file feature in that works perfectly fine.
Could someone please help me to try and get this working so I can accept files through it.

Operating system is XP Pro SP2. ISP is Net Zero. My connection speed varies between 28 and 31 kbps due to old phone lines. My firewall is the one that comes with the Etrust EZarmor suite, version 4.5.585.000.

Discussion is locked

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Re: Yahoo messenger 6.0 file transfer problem
Sep 23, 2004 11:35PM PDT
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Re: Yahoo messenger 6.0 file transfer problem
Sep 24, 2004 1:36AM PDT

Thanks for the reply Bob,

I should of included the information I am including now in my original post.

Yahoo has been no help at all with this matter. They just refer me to the same page you have. Computer associates has told me that if I allow the program access to the internet and to act as a server it should work. Plus both Yahoo and CA blame each other for this problem. Is it possible that my ISP may be causing this, or some settings in XP Pro that I don't know about?

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My bet is ...
Sep 24, 2004 1:52AM PDT

"Computer associates has told me that if I allow the program access to the internet and to act as a server it should work. Plus both Yahoo and CA blame each other for this problem. Is it possible that my ISP may be causing this, or some settings in XP Pro that I don't know about?"

My bet is that this firewall as well doesn't have a true disable setting. The firewall marketers tend to match each, feature for feature.

If you have XP SP2 installed, enable its firewall, uninstall the CA one and try again. PORT 80 incoming will likely have to be unblocked.

Best of luck.

In closing, try GAIM which you can find at google.com

Bob

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Re: My bet is ...
Sep 24, 2004 3:46AM PDT

Ok I'll try the XP firewall, and see what happens. If that works then I know it's a firewall issue. I may have to test out Gaim, and see how I like it too. After reading a little on it, it seems like a nice little program.

Thanks for the advice you have given me on this subject.

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Re: Yahoo messenger 6.0 file transfer problem
Oct 12, 2004 4:41AM PDT

Hello Plasma,

I encountered the same "unable to receive the
file" popup that you did when trying to receive a
file from a friend. I did a Google search and
came across your posting. I wanted to let you
know how I solved the problem.

The key to the debugging was sending a file
to MYSELF in Yahoo Messenger. I found that I was
"unable to receive the file" from myself as well.
That was the key because I was then able to
conduct dozens of debugging experiments without
having to bother my friend.

I traced the problem to my eDexter setup. My
eDexter's Proxy Automatic Configuration (PAC) file
called "pacdata.txt" had been set up to block
domain names that start with a digit, such as
"http://4.246.532.30". The pacdata.txt file had
entries like, "-U *http://1*", "-U *http//2*", and
so on up to 9, to block all domain names that
start with a digit, such as IP addresses, for
example.

One solution would have been to comment out
each of those nine entries by adding "#" as the
first character of each entry, but I figured that
that would lower my shields too much, so I decided
to add the entry, "+U http//4.246.*" at a point in
the pacdata.txt file that is BEFORE the nine
entries. This will allow IP addresses that start
with 4.246 in this case while disallowing others.

I am going to have to include one or more +U
entries for each of my friends with this method,
but at least with this method I will keep up my
shields against viruses and spyware that might try
to communicate on the web using IP addresses.