Yahoo Email deleted all my emails..

May 31, 2019 7:34PM PDT


I had my Yahoo account since 18 Years old. I logged into my account after like a year or 2 at max on 29 May 2019.

When, I logged in A messaged Poped out that your account is being made as it is logged in after 12 months. And when It opened everything was gone.. I had emails of 18 years and everything in it..

Now, I want it back. What is the best way to get it back. I emailed on the yahoo help but they won't reply me. Plus, I see messages on the Help site that messages deleted older than 7 days cannot be retrieved back.

someone can help your this friend over here.. guys.
For a Start,

1) Those Emails were very extremely important to me.. 18 years of data.. I could not log in for a long time due to some circumstances.

2) And Now that only 2 days have passed since I last logged in, and not yet completed 7 days... are their any chances of retrieving the data.. yahoo gives 1 TB of space for what if it has to delete all the data on it's own without giving the permission to do so.

3) Can you or anyone else has Yahoo's email or whatsapp whom I can contact and ask for my query. very very very important to me.

hoping for your cooperation guys..

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hate to say this
May 31, 2019 7:58PM PDT

emails are gone. most email services require a login every few months.

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retrieve back any way
May 31, 2019 8:02PM PDT

Any ways to retrieve back the Lost deleted emails by yahoo..
after all they give a 1 TB hard space.. then why delete them... they did not delete info. in my notes and calendars though

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Re: yahoo mail
Jun 1, 2019 12:50AM PDT

All you can do: contact , their official customer service. The least they can do (and I'm afraid it's all they can do) is to explain their policies and tell you where you could have read them.

As way say here: "You only lose what you don't backup." Not having a backup of important information is a bad idea.

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read their terms of use
Jun 1, 2019 1:44AM PDT

yahoo deleted your emails because they felt you abandoned your account by not accessing it for a couple of years. you were lucky you had your notes and calendars and you were lucky the account was not given to another user.

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Their might be a way
Jun 1, 2019 5:24PM PDT

Their might be a way still.. If, I can tell them somehow to use some recovery programs after all I have been with them for 18 years ; can they do it and bring back my lost data..

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as if
Jun 1, 2019 5:48PM PDT

you are talking about a free account you abandoned according to their rules. why would they help someone who did not abide by their rules nor keep a backup copy of emails they could not afford to lose.

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yahoo free account not the issue..
Jun 1, 2019 5:56PM PDT

What rules.. Their is always a trust in between.. it is not about free account.. they should not have done it in any sense .. having a relation of 18 years,,, and then just think about the mails I had,.. deleted all.. their must be a way out.. that is why I am discussing it over here..

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what rules
Jun 1, 2019 5:59PM PDT

the terms of service YOU agreed to when you originally signed up for the account.

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Jul 24, 2019 5:49AM PDT

ive been using yahoo sice 2007...there was no such rule ..they need to remove this rule ..i want access to my property back .not using a account doest block anything from anyone else

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It's data.
Jul 24, 2019 8:31AM PDT

"We only lose what we don't backup."

As with all cloud systems, they can vanish. If the data is worth saving, the data is worth saving by us.

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As with all cloud systems,..
Nov 20, 2019 1:34PM PST

You can't just delete people data/email

Post was last edited on November 20, 2019 1:37 PM PST

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I didn't delete it.
Nov 20, 2019 2:09PM PST

And folk lose data all the time. Many refuse to backup, drives fail, mistakes are made.

In this discussion, it's very clear that we must take ownership of this problem. Yahoo is not going to help.

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Feb 28, 2020 3:48PM PST


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Feb 28, 2020 3:47PM PST


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yahoo behavior
Dec 21, 2019 4:53AM PST

when yahoo needs to reduces its free user space, then it increases the security levels so you cannot login to your space, then, after one year it becomes possible again, and all your precious emails vanished (but you theoretically can use 1 TB !) how magical...

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Feb 28, 2020 3:49PM PST


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Discussing it here is best.
Jun 1, 2019 6:15PM PDT

That way you know what to expect and to never flame over this since well, that only seals your fate.

So after this discussion you collect your thoughts and find a way to swallow any preconceived ideas about what you think they owe you then be ready to prostrate yourself.

Only they can do something so demanding or lashing out (again) only seals your fate.

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Lord Flame
Sep 17, 2019 10:09PM PDT

The only flaming I'm seeing is from users such as yourself criticizing someone who is coming to a forum to seek information or help. You must be used to the throw-away generation where you think everything expires - then you move on to the next thing. email addresses in the time of Yahoo, AOL, MSN, were meant to be permanent. Case in point: I used to subscribe to MSN internet way back in 2004. Years later, I canceled. MS never deleted my email or removed my account since it's contents are my property. 15 years later, I have the same email address. in My case, Yahoo did not delete my account - I have 2 actually. but they deleted EVERY email in Both accounts... but kept the accounts active. How does that benefit them? We are not living in the age of limited server space. Did my 50MB of emails clog up the user experience? The point is - there is no logical reason to delete all emails but KEEP the accounts open from a business standpoint. Maybe they didn't want to pay employees to port over email from the old format to the new. Who knows.. But people loosing YEARS of emails is a big deal... and essentially saying " You should have known better, sorry sucker!" isn't at all helpful!

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Thanks for the flame.
Sep 18, 2019 9:23AM PDT

It's sad that folk are going to lose what they don't backup but that's true for Yahoo and more. Folk that think what they have on their PC is safe learn this lesson sooner or later.

It got worse with the SMART PHONE. I am encountering more and more folk that want to lay the blame on everyone else and on top of that others that think the problem is not us.

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I will not use Yahoo in the future
Nov 25, 2019 1:32PM PST

Same thing here. I logged in, wanted to search some old emails, and they are all gone. They have one of my other email addresses, and my phone number still. The least they could do is send a text or email warning that they were about to erase all the emails. That's why I like snail mail. Things on paper don't go *poof* after not looking at them for a year or so. I think it would be cool if they saved the ones I sent and received from friends (maybe one could tag those somehow), but eliminated all the ad junk mail. That I could see. Anyway, although I signed in today and reactivated the account, I definitely will stay away from yahoo from now on.

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hearts of gold here...
Aug 8, 2019 11:26PM PDT

It looks like the same thing happened to me. I guess I did not login to Yahoo in the last year because not logging in for a year has never been an issue. I login and the thousands and thousands of email I have saved over the last 20 years are all gone. Yahoo never told me they were doing this or notified me that I would need to login or lose everything. If they had, then I would have logged in and done the needful.
To you people saying "you should have had a backup," Yahoo has been around for over 25 years. In 25 years, never has a backup of you inbox been required. They changed their policy and basically phoned it in trying to notify us. And at the time, Yahoo didn't even HAVE a paid version.
Glad everyone showed up to make sure to dump on OP and kick them while they're down. Gold stars for everyone

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yahoo did tell you
Aug 9, 2019 1:09AM PDT

but you did not read their terms of service. I have been using yahoo since they took over geocities and I knew. all of the email services does the same though the length of time may be different. as far as kicking someone when they are down. I don't see it, I only see members telling like it is and the person could not accept the truth.

And yahoo mail has not been around 25 years. and their paid version started almost two years after they started. get your facts straight. makes me wonder about the rest of your story.

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"We only lose what we don't backup."
Aug 9, 2019 7:01AM PDT
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Check out a post from someone
Aug 9, 2019 3:02PM PDT

someone posted on the DP Forums as:

"""I am astounded that you are astounded. Not logging in to an email account for a year does not mean the account is being neglected. It just means they are not using it. Maybe they have a new email they are currently using but that does not mean the old emails are not important. Sure, it would have been best to backup it, but there is a reasonable assumption that they emails will not be deleted without AMPLE warning since email is important personal data. Besides, Yahoo did NOT make it easy to backup emails from their cloud service (it was really slow to do so). Yahoo had access to the emails and could easily verify that it covered several years, a sign that it was indeed important. A bank does not simply take your money if you don't use your account for longer than a year, and if they do they give you warning and send you your money. Other internet companies do not delete one's personal data so non-chalantly. Facebook for example keeps data of dead people, who obviously stopped using their accounts, sometimes for a very long time. It is a serious violation of trust, but obviously Yahoo thought it was worth it for them to do it, and it's their choice, but that doesn't mean it is not really lame of them to do it.""""

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Thanks for that link.
Aug 9, 2019 3:08PM PDT

It's a shame folk didn't ask here how to back this stuff up as this forum has posted ideas and methods before.

The method I like the best is to use Thunderbird and sync with that. Now you have a copy in the cloud and on your own storage.

Bonus points since Thunderbird is on Apple OS, Linux and Windows.

PS. I wish the bank analogy worked but this is data, not currency.

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Banks do
Sep 6, 2019 11:54AM PDT

take money for inactivity.

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A amil box MUST NOT be wiped without proper Notice
Nov 17, 2019 12:06AM PST

This lame logic of "you did not read all terms and conditions" is lame logic designed by big corporates and their stooges. My mails are my mails, if I keep my mails in a simple box, it will be there for the next 100 years. My mailbox just kept in Yahoo server and they can't clean it without giving me proper notice. Even if your tenant doesn't vacate your property after the lease has expired, you can't throw him out overnight without a legal process despite having a fixed date contract. Can someone willingly keep my belongings with him as secure, run away with that because he did not charge me for that? It was Yahoo who offered free services to put other email portals out of business and me as the consumer did not request him for a free service. In any case, no part of the agreement, especially a coercive one , be put into action without proper notices. Yahoo has my alternative email, it has my phone number, what prevents it from giving a couple of warnings on these before they take such coercive action? Not logging into an account may be for various reasons, a soldier in an operation area may not be able to log into his acccount, a patient may not get to do so due health. Imagine a patined in coma awaking after one year also finding all his memories gone??? This can put him into coma again.....!!! This act by Yahoo is criminal and needs a class suite against it. I am ready for joint action or join an existing legal battle against yahoo for this impropriety. Please let me know you consider the same.

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Nov 17, 2019 3:34AM PST

I agree with you.
A similar thread has opened in DP forum as well. Whose link is somewhere here in the page. I would suggest you see it.. it has something going on with suing and filing a case.

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