Everyone from the PC connection to the mail server can see that email and read the text if they so desire. And let's not start up about governments and email content (they get a copy too.)
If you want privacy, don't put it in email or the web.
I've long used various Yahoo features, including email and Portfolios, which lets me track my stocks, etc. Use of either mail or "My Portfolio" requires the user to log in with a password. Via Yahoo Help, I recently asked how to create an unusual kind of transaction on my portfolio. Per the Yahoo Help form, I provided the relevant page URL.
Yahoo replied via email (as they usually do) and provided some helpful information. In fact, a little too helpful, as the person knew information I thought was accessible only to me. For example, "I can see from your case history that you are trying to convert your
xxxx holdings to xxx holdings after the company changed tickers. I would
be happy to help you with this.
I have investigated your account and it appears that you have 17
transactions. I have listed the transactions below:..."
After thanking him for his help, I asked how he was able to learn this and whether Yahoo staff also were able to read my email. I haven't heard back yet, but this seems like another case of a company having access to personal information that users don't realize they're sharing.
Has anyone else had a similar experience? Is Yahoo violating my privacy, and if so, what should I do about it?