Question

XTRA-PC

Nov 3, 2017 11:04AM PDT

need a little help. have any of you heard of XTRA-PC. it's some type of usb device that is supposed to speed up old computers. I have an old computer I use as a backup with xp on it and this device says it can speed up your old computer just like new. not sure if a buy that. has anyone here tried it and if so how is it. Thanks.

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Comments
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Clarification Request
More info
Jan 4, 2018 8:00PM PST

Any more info on Xtra pc

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Scam/Horrible Customer Service
Jan 29, 2018 6:06PM PST

I ordered the product in Dec didn't receive it. Thinking it was the Christmas rush
I didn't follow-up until Jan. The tracking number showed the device was not delivered. The post office told me they had never had possession of the item on a manifest.
XTRA-PC maintains it's the post office's fault and they have a disclaimer that they are not responsible for postage delivery problems. Their customer service was very curt in the reply email that they could not do anything in spite of the postal service maintaining they had never had the package in their possession to deliver. I'm caught in the middle and out my money. I wouldn't trust XTRA-PC.

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Do not purchase Xtra PC, unethical, other options available
Sep 3, 2018 12:52PM PDT

I read their website and thought I found something affordable and easy--that is what they claim on their website. Their advertising is misleading; you will not get a simple plug-in device that speeds up your computer. If you try to return it because the device is not what they claimed, they will not accept it even if it is in perfect condition. They will also not accept returns if "the buyer does not know how to use it." I have this in the email they sent.

What you get is a Linux operating system with 4 Linux programs; which are all available for free in the public domain anyway if you want. You basically start from scratch to set-up Linux for every computer setting you ... though you need to learn Linux first; you must rebuild all your libraries and convert every file you have (e.g. Office files) to fit the Linux applications. If you've purchased other software (e.g. Illustrator or other Windows-based applications) you cannot use them. I asked Support about this, and was told to remove the Xtra PC device and just boot up as normal if I wanted to use Windows 10 to access my 30 years' of Office documents. What? Seriously?

If you need to save money and want something fast then for about $20 more, you can get a Samsung solid state drive with ~250 G and install it yourself. You will still need to reinstall your operating system, but it's the operating system you know and the files you have.

I'm contacting the Better Business Bureau and reporting this company.

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Did not receive my Xtra pc
Apr 14, 2020 7:39PM PDT

I had the same problem with Xtra pc. I ordered one in november of 2018 and never received my product. I connected with customer service many times during the last 2 years and they say they are not responsible for the lost product. Our border services postal service never received the product either. I emailed Xtra pc last week once again about my missing product and I am waiting for another reply. I spent over 90 dollars for this.

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...
May 13, 2020 1:20AM PDT

damn now that's shady of them...

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Answer
Pure evil.
Nov 3, 2017 11:10AM PDT

Well maybe I'm stretching the truth a little but not as much as they claim.

You can do more harm than good with these offers. I will write in no uncertain words this and others are nothing more than what you can do on your own.

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Answer
THE PRODUCT and SUPPORT is a scam -
Sep 13, 2018 7:22AM PDT

The customer support is a SCAM

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can't agree more
Jan 15, 2019 9:55AM PST

There is no customer support and this will not load onto my MacPro

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Answer
install
Oct 12, 2018 12:48PM PDT

How can I install xtrac pc on system that has windows xp?

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Did you see all the negative posts.
Oct 12, 2018 1:20PM PDT

I would stay well away from this software.
Dafydd.

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Re: install
Dec 9, 2018 7:36AM PST

You don't install it. You just boot from a USB-stick. Then you run Linux in stead of Windows on the same hardware.

In stead of paying $35 for the basic product, you can buy a 16 GB USB stick for less than half of that and download and install your preferred Linux distro on it free.

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Answer
Works great!
Dec 9, 2018 6:51AM PST

Been in I.T. for 40+ years (before it was called I.T.) did not want to again reinstall yet a Windows product and XTRA-PC was the answer for me. I have no Linux experience and this was a no fuss setup!

just set my PC to boot off USB and start the PC.

Can not understand all the negative reviews, is plug it in and start your PC to difficult to do?????

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Read my review.
Apr 13, 2019 2:45AM PDT

Read title.

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hahah
Jun 5, 2019 5:54PM PDT

In 'IT' for years but can't speak English correctly. You can buy a cheap **** USB yourself and put a Linux distro on it in 5 minutes depending on hardware configuration, and spend $20 doing so.

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It is a con
Jun 23, 2019 10:23PM PDT

I did buy one but the USB is only plastic no electronic inside I did send the unit with the packing to Police department and cyber crime.....

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what?
May 13, 2020 1:09AM PDT

You turned the thing over to the police? You gotta be kidding man....

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I needed this.
May 13, 2020 9:36AM PDT

Maybe the FTC needs these too.

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Answer
XtraPC is ****.
Apr 13, 2019 2:43AM PDT

*disclaimer: the things I say here may seem like they are targed at you, but they are not. This was first sent to better business bureau and Xtra-PC customer service.*
What a joke, Xtra-PC is a total scam for the elderly and the people who generally struggle with technology. I am absolutely disgusted, It disses windows in the adds but then this runs like downgraded win95. Also, the way they steal sandisk's USB drives is completely unprofessional and probably illegal. I mean, 40 - 80 $ for a fcking crap Linux distro on a stolen USB drive? I can whip together a bootable Linux USB in under 9 minutes, and It would not cost me a cent. As a semi- computer expert, I just can't help but cringe over this. I'm not even 12 and I am smarter than you lie-spitting idiots. This is just so stupid, save your money and get a good computer. It isn't a revolution to watch DVDs. It isn't a revolution to view 2 .PNGs in "PhOtO vIeWeR". honestly Xtra-PC, if you are reading this, just get your **** together and make an actually good product. Not just some garbage 80$ SanDisk USB with crap Linux® preloaded.

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...
May 13, 2020 1:17AM PDT

How on earth did you figure out your drive was stolen?
You'd have to have run the serial number with the police...but what in the world would even compel you to do that?

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Answer
XTRA-PC
Jun 23, 2019 10:34PM PDT

Xtra-PC is a total scam for the elderly and the people who generally struggle with technology.
I did buy one and find that what you get for your money is a replica plastic USB drive.....

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Answer
Reach them here for relief on this scam product -
Oct 27, 2019 5:27AM PDT

The US Better Business Bureau reports a "Pattern of complaints" for this company and states "This business is NOT accredited". You can however drive to their offices in Colorado, USA:

Location of This Business
Haxtun, CO 80731-2569
BBB File Opened: 4/11/2016
Years in Business: 7
Business Started: 4/9/2012
Business Incorporated: 4/9/2012 in CO
Type of Entity: Limited Liability Company (LLC)
Alternate Business Name

Xtra-PC
ThePhotoStick

Business Management

Mr. Mark Oman, Founder
Contact Information

Principal
Mr. Mark Oman, Founder

Customer Contact
Mr. Mark Oman, Founder

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Scam?
Mar 25, 2020 8:14AM PDT

Have not bought this but I was looking at the ad and thinking what the heck? I could download a Linux/Windows iso for free and make one of these in minutes! FREE! are these people drunk? do they think this is cool? to cheat people out of their money?

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