Office & Productivity Software forum

Question

XTRA-PC

need a little help. have any of you heard of XTRA-PC. it's some type of usb device that is supposed to speed up old computers. I have an old computer I use as a backup with xp on it and this device says it can speed up your old computer just like new. not sure if a buy that. has anyone here tried it and if so how is it. Thanks.

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Clarification Request
More info

In reply to: XTRA-PC

Any more info on Xtra pc

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Scam/Horrible Customer Service

In reply to: More info

I ordered the product in Dec didn't receive it. Thinking it was the Christmas rush
I didn't follow-up until Jan. The tracking number showed the device was not delivered. The post office told me they had never had possession of the item on a manifest.
XTRA-PC maintains it's the post office's fault and they have a disclaimer that they are not responsible for postage delivery problems. Their customer service was very curt in the reply email that they could not do anything in spite of the postal service maintaining they had never had the package in their possession to deliver. I'm caught in the middle and out my money. I wouldn't trust XTRA-PC.

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Do not purchase Xtra PC, unethical, other options available

In reply to: More info

I read their website and thought I found something affordable and easy--that is what they claim on their website. Their advertising is misleading; you will not get a simple plug-in device that speeds up your computer. If you try to return it because the device is not what they claimed, they will not accept it even if it is in perfect condition. They will also not accept returns if "the buyer does not know how to use it." I have this in the email they sent.

What you get is a Linux operating system with 4 Linux programs; which are all available for free in the public domain anyway if you want. You basically start from scratch to set-up Linux for every computer setting you ... though you need to learn Linux first; you must rebuild all your libraries and convert every file you have (e.g. Office files) to fit the Linux applications. If you've purchased other software (e.g. Illustrator or other Windows-based applications) you cannot use them. I asked Support about this, and was told to remove the Xtra PC device and just boot up as normal if I wanted to use Windows 10 to access my 30 years' of Office documents. What? Seriously?

If you need to save money and want something fast then for about $20 more, you can get a Samsung solid state drive with ~250 G and install it yourself. You will still need to reinstall your operating system, but it's the operating system you know and the files you have.

I'm contacting the Better Business Bureau and reporting this company.

All Answers

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Answer
Pure evil.

In reply to: XTRA-PC

Well maybe I'm stretching the truth a little but not as much as they claim.

You can do more harm than good with these offers. I will write in no uncertain words this and others are nothing more than what you can do on your own.

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Answer
THE PRODUCT and SUPPORT is a scam -

In reply to: XTRA-PC

The customer support is a SCAM

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can't agree more

In reply to: THE PRODUCT and SUPPORT is a scam -

There is no customer support and this will not load onto my MacPro

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Answer
install

In reply to: XTRA-PC

How can I install xtrac pc on system that has windows xp?

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Did you see all the negative posts.

In reply to: install

I would stay well away from this software.
Dafydd.

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Re: install

In reply to: install

You don't install it. You just boot from a USB-stick. Then you run Linux in stead of Windows on the same hardware.

In stead of paying $35 for the basic product, you can buy a 16 GB USB stick for less than half of that and download and install your preferred Linux distro on it free.

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Answer
Works great!

In reply to: XTRA-PC

Been in I.T. for 40+ years (before it was called I.T.) did not want to again reinstall yet a Windows product and XTRA-PC was the answer for me. I have no Linux experience and this was a no fuss setup!

just set my PC to boot off USB and start the PC.

Can not understand all the negative reviews, is plug it in and start your PC to difficult to do?????

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