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Question

xpress M2020w wireless setup

by Apr 14, 2015 12:39AM PDT

I have not been able to connect to the printer via wireless router. The failure message was "Invalid Network Security." I am pretty sure the network password was entered correctly. The attempts were made using a USB cable as well as without a cable. Both failed. It seemed the PC was communicating with the printer but the printer was not able to be allowed access to my WIFI router. However, I have successfully set up a few devices, including a Samsung TV, to the WIFI network at home. Not sure why it does not work for the printer. Need help.

Discussion is locked

11 Posts
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Answer
From other posts.
by Forum moderator Apr 14, 2015 4:35AM PDT

"Discovered it can't connect to my 802.11g-only wifi. Had to switch to mixed mode for it to work."

Call Samsung and have them walk you through router and such settings. The quote above is a router change, not a printer/driver change.
Bob

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(NT) Verizon Fios says the wifi router is not the problem
by xpressuser Apr 17, 2015 7:43AM PDT
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Then back to Samsung.
by r. proffitt Forum moderator Apr 17, 2015 7:58AM PDT

They usually tell you to move to 20 or so feet, reset and more. If you believe it's not the router, then it's between you and Samsung to fix it. I've run into this too many times and would never rule out the router. I carry spares on calls.
Bob

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Problem resolved
by xpressuser Apr 18, 2015 11:43AM PDT

I used Twitter to communicate with Samsung, which was slow (not live chat) but effective. After enough exchanges I was given to an expert who helped me via remote access. After several failed attempts he finally decided to reset the printer's (unplug and replug was not enough) and started again. Apparently, some wrong parameters that were entered earlier never got corrected until this reset. The next trial was successful. So it has nothing to do with the WIFI router.
Thanks for everyone's suggestions and advice!

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(NT) Good to read.
by r. proffitt Forum moderator Apr 18, 2015 11:51AM PDT
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How to reset the Samsung m2020w printer?
by taylorbrackin Jun 28, 2015 7:12AM PDT

I have the exact same issue after getting a new Verizon FiOS Router. However, it sounds like you had to hard reset the printer and then it was fine.

My question is: how do you hard reset the m2020w printer?

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PLEASE HELP? How to reset the Samsung m2020w printer?
by MHManes Mar 20, 2016 8:41PM PDT

I'm looking to reset the printer so I can get it connected with WPS. Any help appreciated. Thanks!

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Answer
Re: Wireless Set up
by Samsung staff Apr 18, 2015 6:21AM PDT
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Answer
Installation is very simple
by Dec 18, 2015 4:05AM PST

Hi xpressure,
Installation is very simple.
1- Remove all of the existing software on the computer.
2- Download drivers from samsung global sites. Alternatively you can download more quickly than this site. http://www.samsungdrivers.net/samsung-m2020w-driver/
3- Follow the setup instructions to install the software.

That's it.

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Answer
drivers
by Apr 19, 2016 11:26AM PDT

you can download from the global sites, or alternatively aiydriver.com

Link removed by moderator. We don't recommend driver download sites if the makers site works for you.

Post was last edited on January 30, 2017 5:40 AM PST

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Really?
by r. proffitt Forum moderator Apr 19, 2016 11:39AM PDT
Back to Samsung forum

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