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XP2 trying to avoid problems

I am the closest person we have for IT. But I am no expert. Have 9 computers. I downloaded the SP2 compatibility guide, but I don't really understand, don't have much spare time and I know none of my people will understand. I am thinking that I should put Go Back on all computers, when the time comes (I am waiting for automatic update), make a backup, then if there are problems, just use Go Back--maybe until more corrections are made. There must be thousands like me out there, wondering what to do. Advice, please.

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Where's your backup?

In reply to: XP2 trying to avoid problems

It you are the IT, then what is your DISASTER RECOVERY PLAN?

What happens when a hard disk fails or a machine or a machine's contents vanish?

You may have revealed your plans have more holes than you suspect.

Bob

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Re: XP2 trying to avoid problems

In reply to: XP2 trying to avoid problems

Firstly why download until you are ready to install -
And as Bob Proffitt has suggested you need an ongoing backup plan not just for SP2.

There is conflicting advice whether to install now or to wait for the bugs to be fixed - I am of the opinion that if your are not a experianced computer user who is able to recover from a disaster then it is best waiting for say a month.

Just a few suggestions though:-

1/ Only install sp2 on one machine first and give it a test drive to make sure everything is working - hopefully you have setup all your 9 machines in a similar way so one machine will be indicative of all.

2/ Make sure systems restore is switched on and working!! - do a few test restores to make sure.

3/ In addition I would backup all data files and systems settings using something like "windows backup" and store them on a CD or some other external device if possible (you should be doing this on a regular basis anyway!!!)

3/ make a systems restore point just before installing sp2 eventhough one will be made automatically anyway.

4/ Use "google" (www.google.com) to search for any reports about buggs that are found (try "Windows XP2 + errors" as an example for search text).

Hopefully others can make more suggestions.
Peter

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Re: XP2 trying to avoid problems

In reply to: XP2 trying to avoid problems

GoBack will probably do you no good. I have it on my computer (set at 1GB size) and SP2 was to much for it to handle. But thank goodness I have had no detectable problems yet.

david

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Re: XP2 trying to avoid problems

In reply to: XP2 trying to avoid problems

Worth mentioning that Go Back is on Microsoft's list of programs which may not work properly once SP2 is installed.

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Re: XP2 trying to avoid problems

In reply to: Re: XP2 trying to avoid problems

Could you supply a link to this list. I would like to look at it. Thanks in advance.

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Re: XP2 trying to avoid problems

In reply to: Re: XP2 trying to avoid problems

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Re: XP2 trying to avoid problems

In reply to: Re: XP2 trying to avoid problems

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Re: XP2 trying to avoid problems

In reply to: Re: XP2 trying to avoid problems

At http://www.symantec.com/index.htm it states:

"Norton GoBack
Installing Service Pack 2 will not affect Norton GoBack"

However, in MSKB http://support.microsoft.com/default.aspx?kbid=884130
where it lists....

Norton SystemWorks 2003 and 2004 - GoBack Personal Edition it states:

"If you install this program, you receive the "DRIVER_OR_IRQ_NOT_EQUAL" error every time your computer starts". The way I read that is "If you install this program...." what about if GoBack program is already installed. I'll find out when I install SP2 next month when I get the CD.

BUT, do note it applies to the 64-bit(NX) Processor type and not the 32-bit which many of us use.

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Re: XP2 trying to avoid problems

In reply to: XP2 trying to avoid problems

DO NOT install SP2 to any computer with Norton AV installed...Symantec is working on a fix, but until they release same, there are major conflicts! SP2 really should not be installed with any AV program installed...install AV later, but not Norton!

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Re: XP2 trying to avoid problems

In reply to: Re: XP2 trying to avoid problems

Yes, we do make backups--but I won't go into all the problems we have (mostly lack of money for proper system).

But I do want to thank everyone for replies. I am sure it has helped others besides me. I will keep checking this post for new replies. I have decided that I will have everyone turn off automatic update. We'll update later, much later. To give an example of my problem (I'm sure I'm not alone), one girl from office has to personally turn off update on 6 of the computers -because they don't know how.

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Time for domain logins and scripts?

In reply to: Re: XP2 trying to avoid problems

Even at the smallest office I setup a domain logon and a script to set things automatically as needed. I rarely had to visit the machines.

There are some smaller offices or "no money" and on those we used a Linux Samba server that emulated a domain server and again we get the logon scripts going and reduce the IT load.

Best of luck,

Bob

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Re: XP2 trying to avoid problems

In reply to: Re: XP2 trying to avoid problems

Hmmmmm....Nortons....Symantic...they have always been able to take care of any problems caused by a MS Patch or new whatever. That is just a small reason (besides having a slow Dial-up) in waiting for a CD of SP2 and then seeing what new has happened with updates/patches. Course' I will be installing SP2.

I like the advice jpoliakon gave in the Virus forum which is similar to some others:

"Since your machine is stable and is updated with all critical updates, hold off on SP2 until all the bug droppings settle. My advice: Stand on the sideline and watch."
http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=33961&messageID=396447

BTW, anyone interested in what Symantic has to offer at the present pertaining to SP2:

http://www.symantec.com/index.htm

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Re: XP2 trying to avoid problems

In reply to: XP2 trying to avoid problems

Seems like every two days I am having problems as well as my neighbor. She is a culprit though, clicking on all those "FREE" things, then wanting me to come over and help her. There goes on entire day O had hoped I could work on my computer.She used to send me all those cutsy email cards, after threatening her she not longer does that. It does get confusig thankfully I have a friend that is a computer designer and he at times; even shakes his head at some of the directions and things that are going on with my computer. I have a Sony Vaio and it seems lke it came installed with a lot of garbage to begin with.

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