Question

Xp x64 Sounds and audio devices "No audio device"

Hello

After installing new video card [GTX 980Ti] last week i have a problem with my X-fi Titanium Fatality driver, suddenly the volume icon in the notification area decided to disappear from some reason... so i removed the 980ti and returned my previous card 780GTX, but still the porblem persisted, so i uninstalled and veporized completely the damn X-fi driver, first with "Uninstall tool" software and then the creative "driver uninstalation" tool. restarted... went to safe mode and cleaned all scraps with "Driver cleaner pro" and "Driver sweeper", and then i erased everything related with "Creative" and "Creative Tech" from the registry and from all the windows files, then i erased all the drivers inside windows/system42/drivers that their name starts with "ct" and "ossrv" "emupia" and "ha32" and again inside the registry CurrentControlSet001-002-003-006/enum/root...

After i restarted pc and reinstalled from windows update the "Microsoft UAA Bus Driver for HD audio" , then i removed it straight from device manager by "uninstall" it according to old reliable and working instructions.
After it, i reinstalled the driver straight from the "Creative Driver Update Utility" tool, and rebooted.

But then again, driver was installed correctly, i can see the "Creative SB X-Fi" installed properly in Device manager, without "yellow question" mark or something, also all the music and media files or internet sounds work properly, but there are no basic "windows sounds" [like restart, shut down, nevigate between pages] they are all gone... Sad and when i enter in Control panel to "Sounds and audio devices" it says "No Audio Device" although that the x-fi driver is installed correctly. I did the first suggestion mentioned in some forums and disabled - renabled the "Windows Audio" in "services" but it didnt work either...

I searched tons of computers forums in google for this problem like: Toms hardware, 7forums. Microsoft, CNET etc.
I found many that had the same problem as me, but no avail... no one had a working solution for me or even barely for themselves because many topics were not solved.

Additionally i removed the sound card and reseated it in a different pci-x slot.

I will really appreciate if some expert here can solve this annoying problem for me.
Many thanks

Post was last edited on January 23, 2019 7:51 AM PST

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Answer
I had a XP x64 machine long ago.

It was a PITA since drivers were scarce back then. I finally got it working by changing sound and network cards to ones that had XP64 drivers.

Over the years I've run into folk that burn down over that solution. That is, they expect everyone to find the drivers for them for a rare setup. I doubt that will happen here.

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Xp x64 Sounds and audio devices "No audio device"

Thanks for ur reply but i dont think its a driver issue, i used a working WHQL drivers since 2010 and before 2 years aused PAX drivers last version 2016 they both work excellent and i had no issues with them for years, but i prefer the creative WHQL from 2010 cause is more stable with equalizer.
I reinstalled them it removing the GTX980 and returned GTX 780 but still the porblem persists..."No audio Device" i disabled and renabled the Windows Audio" in Services according to some forums advises, but still no avail...

https://imgur.com/a/SV34vPa

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So it's a hardware issue?

Since you went back and it's still dead, so back to other cards? Remember you won't find hardly any XP64 users today. Even I moved that out over a decade ago. My memory of it was it was just picky about hardware and drivers.

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Just remembered a thing.
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Xp x64 Sounds and audio devices "No audio device"

Yes im aware first about this problem, what is needed to do is after u uninstall the X-fi drivers totally and erased them totally from the o.s, u have to go first to windows update website and let it install the Microsoft UAA Bus Driver for HD Audio. after u install it u have to uninstall it straight from "device manager" before restart, and after u can use the X-fi "Creative driver update utility" tool and install the driver straight from there, and then the driver is installed correctly, and u have sound. the X-fi seems to be installed correctly, it appears well in device manager without any yellow question mark, and I have all the media and audio and internet sounds.

I just dont have the "windows scheme" sounds, Control panel shows "No audio device" as mentioned, and the speaker icon in system tray has vanished...

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So it sounds like you're back to hardware issues.

You've repeated what used to work, gone back to what worked and it's dead.

Last test. See if it works in Linux. Not that that helps since it must work in XP64. Since this is all about the games, maybe time to try XP32.

I do carry some USB audio stick on calls like this. I've found those to be very generic and work when the onboard or card fails. Clients tend to go with that since working on their card can get costly at 150USD a hour.

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This has to be hardware or a lost procedure.

"Thanks but no, what im saying that its not an hardware issue, cause even that i returned my previous video card the 780 GTX and erased totally the drivers with driver sweeper and driver cleaner pro,and all related stuff with "Creative Tech" from registry the problem remained."

This is your proof it's hardware or you lost the recipe.

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No chance its an hardware issue

No im telling you almost for sure im convinced its not an hardware issue man, cause i tried many kinds of hardwares already and problem still remains...i tried different pci-x slots and my mobo is working well, im almost sure its something related to a registry setting that was changed by mistake, the day i installed the 980GTX last week.

Im positive 100% that i can format and reinstall xp x64 and it will fully work back again almost for sure without any "no device" issue, but i dont want to format and reinstall windows yet cause its the last resort for me after insalling 50+ softwares, games, and all the tweaks and updates etc' so i have no energy for it yet.

Post was last edited on January 23, 2019 9:53 AM PST

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That's bad hardware or OS.

Sorry but having worked this one in many versions of Windows I disagree. I continue to carry USB audio sticks (under 10 bucks) on calls like this and they just work. If it was software/driver then they would not.

As to the OS reload, now that I've thought about this and the UAA issues come back from the old memories it sounds like the old UAA woe. That is, the owner installs the sound card, drivers and never can get it to work even with driver cleaners.

I am sometimes lucky as I remove the card from the PC, reboot to safe mode, boot normal and install the MS UAA for that OS. Then shutdown and install the sound card and drivers.

This is sort of why Windows is the butt of a lot of jokes as you do arcane things or just burn it to the ground and start over.

PS. This is also a testament to full system backups. I've lost count of folk that have 50 apps installed, the PC works just like they want and blammo, something happens and they can't fix it. No full system backup and they are stuck with a clean install. Even after a dozen events like that and they refuse to backup so they don't have to do it again.

Post was last edited on January 23, 2019 9:59 AM PST

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Answer
I see the bot ate a reply by you. Anyhow.

You've left me convinced it's hardware or a forgotten recipe. Be sure the UAA is in the device manager like this:

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Maybe your right but not sure yet, i will check now.

Ok thanks a lot, i will try it again, i will unistall the X-fi drivers again [and all this exausting procedure...] and reinstall the "Microsoft UAA Bus Driver for HD Audio" straight from windows update site.

But as i remember if im not wrong, the problem is that when its installed together with the X-fi driver, it has interference or a clash with the X-fi driver, in a difference to a Realtek audio driver. the damn Creative X-fi driver is so problematic and wont let me use them both together, but ill try again and get back in a while to update u.

Post was last edited on January 23, 2019 10:12 AM PST

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More than uninstall. UNPLUG card and disable onboard.

And then boot safe mode to see Device manager to remove old items in the sound area.
Boot normal, get the MS UAA in and then power off to install card and then proceed and hope that it's the usual method I used over a decade ago.

It's been a long time since I worked XP or XP64. But you asking and the back and forth is having me recall the routine. It wasn't on the web and for most techs they would just wipe the drive and start over.

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Did Everything as u said , but it didnt work again ;-(

Ok i did exactly what u said and exactly by the instructions, but still no avail, im so sad Sad

1st. Onboard sound always disabled cause i dont use the realtek audio.

2nd. I uninstalled the driver totally by the same comprehensive procedure as always. first with "Uninstall tool" app, and then the creative "driver uninstalation" tool. restarted... went to safe mode and cleaned all remains with "Driver cleaner pro" and "Driver sweeper", and then i erased everything related with "Creative" and "Creative Tech" from the registry and from all the windows files, then i erased all the drivers inside windows/system32/drivers that their name starts with "ct" and "ossrv" "emupia" and "ha32" and again inside the registry CurrentControlSet001-002-003-006/enum/root...

After i shutdown pc and i UNPLUGED the card, i restarted the pc and installed the "Microsoft UAA Bus Driver for HD Audio" from windows update [not before it didnt appear... so i had to stop + disable w.u from services. and erase all the content inside "softwaredistribution" folder in windows]

After i shut down pc and installed the damn X-fi titanium fatality pro again. and "Audio device on high definition audio Bus" reapeared in "other devices" together with "Microsoft UAA Bus Driver for HD Audio" under "System devices" so i uninstalled the "Audio device on high definition audio Bus" but without reboot, and installed the X-fi driver straight from the "Creative driver update utility" , after it did this static noise from speakers and driver was installed successfully and asked to reboot.

So before i restarted what i saw in device manager again is that "Microsoft UAA Bus Driver for HD Audio" under "System devices" has disappeared again, and only the 'Creative SB X-f"i appears and works well but still without "windows sounds" again...only all the other sounds work again the same.

Im so hopless with this strange problem, i never had such an hard issue...i solved in the past much more complicated issues in my pc, but not this "simple thing" Angry

https://imgur.com/a/m0K1dzc

https://imgur.com/a/E8sdCuh

Post was last edited on January 23, 2019 11:55 AM PST

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Answer
I'm seeing your reply in the spam folder.

The only thing it's telling me is that there could be an issue with either your install recipe (I'm not there so I've shared my old dance moves) or we need to get into....

1. MOTHERBOARD DRIVER PACKAGE. This does a lot of things under the hood. I'd update that or go back to what worked.
2. Try the card in each slot. Why? Some boards share an IRQ or such and XP+drivers often were *rap about sorting that out.
3. Pop in a blank drive and do a quick install to see if it's working as you remember it. If it fails there it's a hardware issue.

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Just to cover a small thing.
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Ok i will try your 3d suggestion in a while.

Ok i tried to install the X-fi in my other pc and it works perfect without any problem of "no audio device", so a specific hardware problem with the sound card is not an option anymore..

1. I installed 3 days ago an older version of the chipset driver [downloaded from the Asus site] and 1 hour ago i tried the last version of x58 chipset, and also the sata ICH10 drivers. but it didnt change anything.

2. I tried all ther 4 slots of pci-x already, same problem at each slot. and I have no IRQ sharings of the X-fi with any other devices, its IRQ 17 spearated. https://imgur.com/a/OOqkoc5

3. what really left for me to do now is actually your 3d advice, hook a blank hard disk to this pc and install windows with the x-fi driver and c. i really hope i dont have an hardware problem with my motherboard...

Yes i know about the SP2 issue since i started use xp x64 in 2007.

I can install sp2 again but will do lots of work and mess after, all the net framework and updates installtions and many other programes and it will also reset "services", so its basically almost like a windows repair and 1 of the last resorts for me.

So Ill update after ill try it, and thanks again for your continued support.

Plz update me if some new idea will pop up in your head.

Post was last edited on January 23, 2019 2:38 PM PST

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Not so fast.

As machines age I'd seem cards fail to work in the target PC and work in other PCs. Now we do have the other issues of the OS has become dinged up in the UAA, driver or other areas but having dealt with so many PCs over the years (used to own a PC sales and repair shop from the pre-8088 to about the 80386 days with now just helping out at friend's shops) this is a good test but not definitive.

When we get to this point a blank HDD or SSD is put in and the fastest install is done to see if it works. The problem is if it works it tells us the recipe is lost or the OS is just too dinged up. If it fails it really nails it that this board and this motherboard are not getting along or again, the recipe is no more.

That amount of work hasn't been done for years as clients won't pay for it. We are seeing them opt for the under 9 buck USB sound card or another cheap sound card. We knew long ago not to get into tar pit situations where you committed to fixing the OS. A few do melt down over that and well, the numbers of the cost they paid "Microsoft Support" is just a midnight scary (or funny) story.

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Sorry for the delay. but i tried ur 3d advice.

Wow very nice, it seems that u are a real veteran with pcs and electronix Wink
In my 35 years of living with only the last 20 years a technician i feel sometimes already a grandpa with computers.
Used to work also here in Tel aviv for 5 years in a main computers store as a technician, now work sometimes [but barely] independent as a 2nd job.

I would prefer not to use any pc at all and read books or sleep all day, just not to use those ****** "under 9 buck USB sound cards".

And now for the main issue, i followed your 3d advice today and installed XP x64 in a formatted Western Digital 500GB HD [which had 2 bad sectors but i fixed them later with HDD Regenrator] inside this pc , and the sound card woked flawlessly with all the windows sounds scheme working and volume icon on taskbar.

So now i know at least that an hardware issue with the sound card is not an option anymore.

I was right about the "Microsoft UAA Bus Driver for HD Audio" and it should disappear from Device manager after the X-fi driver installtion. The X-fi driver takes it location and removes it, as opposed to a Realtek sound card that shows them both togheter, like in ur case.

Im totally convinced now that this problem caused by something that changed and messed up something else in the registy and it blocks the card from being fully identified by the o.s, and as a result i have this: "No audio device" but its only in "control panel - Sound and audio devices" and not in Device Manager at all.

https://imgur.com/a/xc7Trj9

Post was last edited on January 26, 2019 8:35 AM PST

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Thanks for the update.

One of the other lessons I've learned is that a blown Windows OS can be an absolute bear (2,000 pound one) to fix.

Try the usual. Remove the sound card. Remove the drivers and such with the tools you have and remove the drivers also in safe mode. Now we can act as if it's a clean install and repeat what did on the clean XP64 install.

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Answer
Forum bot ate your post. It will show up later.

To get into what's the matter will take a lot of time. You would explore what driver is used in the working system for motherboard and sound card. No client would ever pay for this time so we did it once long ago and determined that it's never the same thing and since no one pays it's up to the owner to do that slog through the swamp.

Thanks for the kind words but XP, MSUAA and strange things like this are a fading memory. I can recall some of it but today folk won't pay so I stick with fixes like the clean OS install or using other sound cards.

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Answer
As I recall XP....

...when that happened to me, I had to run the repair program and reinstall the windows sound system first, then reinstall the driver files for the motherboard sound chip.

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The further you get away from Microsoft's UAA system.

The harder I found it to repair such failures. That is, until I learned to not bother with sound cards that departed from the standards or created issues like this. Heresy to some as they paid dearly for some cards. Later we learned sound cards had pretty much been reduced to where 2 dollars doesn't buy better sound, just more features. Example: https://www.tomshardware.com/reviews/high-end-pc-audio,3733-19.html

So if this happens today we pull the usual under 8 dollar USB sound card out, plug it in and show it working. Most clients do not want to reload the OS or spend the bucks with Microsoft or a shop to fix a banged up Windows. Remember they want it fixed, but bail out when given the estimate.

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remember the old Creative sound cards?

Made for earlier motherboards with no sound chip on them. They were the best and still problematic. The worst cards for me were the dialup modem cards with the Rockwell chip on them. I finally would only use the Creative Broadxent modem cards.

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Yes.

In fact we would collect those over time and give them away for free. No support was implied. They worked best in Linux.

Because sound card prices fell we went on to just replace the card over digging into "what is it this time?"

To those that encounter this they often want to think it's the same thing each time. That isn't what we discovered and since it's been over a decade since I've worked at fixing this and the "replace the sound card" works for cheap we haven't had a call to dumpster dive into this for over a decade.

This has upset a few clients trying to save an old sound card.

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I dont think that ill do a repair but a fresh Installtion.

Thanks for u both

Those things are pretty well known and thats the exact reason i came to a pc forums and didnt go to a pc store near my street. Im also a computers technician which prefer to solve things by myself without the need to go to another technician that most likely will end up the same as me the best case, wont fix any porblem and will take money just for the check, or will tell me again to reinstall windows.

I guess u know that the point is to solve a specific issue without formatting and reinstalling or repairing windows, its always the last resort and the easiest solution for technicians.

The point is to find the specific solution to a tiny registry problem [most likely a reg/dword value that has changed] by people that encountered the exact same problem, or maybe by some sophisticated programers/well skilled technicians that experienced the exact issue or know very well the basic of the Windows registry, how its built, and how they can deal and fix such an issues.

And If u already talked about "Windows Repair" i would always prefer to format and reinstall than to do a repair cause every time i did it, it was a total mess for me after.... I had to reinstall back again all the softwares inside programes files, all the damn windows updates [and many of them wont be installed like Net frameoworks and Visualc+] and again need to set and tweak all the "services" and its a total mess... which is much better to format and reinstall imo.

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