1. The article [Q308549] describes the System Information tool (Msinfo32.exe) used to diagnose issues, or to access other tools, and to gather information about your computer such as devices that are installed or device drivers that are loaded, and provides a menu for displaying the associated system topics (Start, Programs, Accessories, System Tools or Start, Run, type msinfo32.exe, and then press Enter). System Information is divided into the following five categories:
Hardware Resources
Components
Software Environment
Applications
Internet Explorer
Note: If you install an update from the Update site and it fails to meet your expectations, restore the original files by running the Update Wizard Uninstall from the Tools menu. If your computer worked fine yesterday, but is not working properly today, try restoring yesterday's configuration files by running the System Restore utility from the Tools menu in the System Information tool.
2. Is there anything which stands out as a possible link to your reported problem?
Bill Gaston
I've looked all over the board and haven't seen this problem, so I need help.
I've tried everything I can think of and everything that's been suggested on another board. Nothing's worked.
The driver has been replaced.
It is a Lexmark Z31, and I installed the driver from the Lexmark site for WXP. But it still tried to reinstall it every time I turn it on.
Anyone ever had this problem?
Thanks,
Lisa

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