Windows Legacy OS forum

General discussion

XP User logoff question

by oreo0107 / September 8, 2006 2:06 AM PDT

Whenever a user account logs off, it stops with the following message:

Program "hv4tK3y7d9DD89CR1Jelw24 + defa..." not responding end or cancel.

Clicking end or cancel both end it and user is logged off.

Does anybody know what this is?

Running windows xp sp2.

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First guess
by john_mcdoogle / September 8, 2006 3:01 AM PDT

I'd say some sort of malware has wormed its way into your system. What sort of pest control do you have in place?

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xp user
by oreo0107 / September 8, 2006 3:09 AM PDT
In reply to: First guess

Symantec Internet 2004,Spyware Doctor,Ad-Aware Se, Spybot Search and Destroy.

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by oreo0107 / September 8, 2006 3:20 AM PDT
In reply to: xp user

None of these detect any problems.

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Try two more, then...
by R. Proffitt Forum moderator / September 8, 2006 3:26 AM PDT
In reply to: Malware
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Two more reply
by oreo0107 / September 12, 2006 3:28 PM PDT
In reply to: Try two more, then...

I tried EWIDO, nothing found. Couldn't get to HOUSECALL website(too slow) to download HOUSECALL.

I ran WINDOWS DEFENDER Beta per CastleCops forum instructions, still nothing.

The complete title of the program ending window and then the program not responding window is:


Then it asks me to "end now" or "cancel" to return to windows. It doesn't matter which one I click because they both end the program and the logoff completes. This happens on all five user accounts I have setup.

I don't know what causes it, because I don't always get it. I know I don't get it when I logon and log right back off without doing anything. It usually occurs after I have been in IE and AOL, but not sure of the sequence of events that lead up to it. You asked me to get a hijackthis log to submit to one of their
forums and it's ready to run, but I can't start any program after I have entered logoff.

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by Daviddude / September 12, 2006 4:24 PM PDT
In reply to: Two more reply

Hi, try rebuilding the Windows Desktop Search Database.
That might fix it.
Else - sounds like a Hive issue that I have read about in Microsoft weekly emails I subscribed to. There is some kind of fix for the computer trying to log off the current user and part of the OS still has a 'Hive' open.
Try the rebuilding first to see if that fixes it.
Good Luck.

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by oreo0107 / September 12, 2006 11:34 PM PDT
In reply to: Try...

Hi. Thanks for replying. I don't know how to do what you suggested - rebuild Windows Desktop Search Database.

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Uninstall Windows Desktop Search?
by R. Proffitt Forum moderator / September 12, 2006 11:56 PM PDT
In reply to: Database
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WDS Search
by oreo0107 / September 13, 2006 1:58 AM PDT

I had Yahoo! toolbar installed and uninstalled it.

If I click on search on IE, I still get a Yahoo! Search option. Is this what you were referring to by WDS? Anyway, didn't solve the problem.

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RE Desktop Search
by Daviddude / September 13, 2006 2:58 AM PDT
In reply to: WDS Search

WDS is Windows Desktop Search - the program you listed from the error message.

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Here you go...
by Edward ODaniel / September 13, 2006 3:37 AM PDT
In reply to: WDS Search

The Windows Desktop Search home page:

You can find EVERYTHING you need to know about it there.

If you didn't install it properly (uninstall older version first) you can encounter various problems. here is a link to rather explicit uninstall instructions to save you a little time on the Search homepage. Scroll down about a third of the page until you locate the EXPLICIT INSTRUCTIONS!

WDS doesn't install itself. At some point either you or another user on the PC installed or attempted to install it.

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I'm wrong...
by oreo0107 / September 13, 2006 5:49 AM PDT
In reply to: Here you go...

After reading the WDS site you referred me, I do not have WDS installed. Sorry, I'm new at this and still trying to figure things out.

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Still looking for source of problem...
by oreo0107 / September 21, 2006 4:37 AM PDT

The complete program not responding heading is:


I found the file name desktopSearchEngine.dll in an AOL directory but not sure how to prove this is what is causing the problem.

Yesterday I used Firefox only all day and didn't have the problem. Today I am only using IE to see what happens. If I have no problems, I then going to start using AOL and see if the problem occurs.

Anybody have any other ideas?

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