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General discussion

XP updates download ok, but wont install

by bear45 / January 9, 2007 11:35 PM PST

Hp Desktop T3140, XP Home Ed, P4 3.06MHz,1GB Ram
XP updates download ok, no problem with WGA but none of them will install. Error msg advises to check log which says, in a long list .....
1.141: C:\WINDOWS\system32\snmp.exe is Not Present
1.141: Condition Check for Line 1 of PreRequisite returned FALSE
1.141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

Any ideas please.

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Could be fine. Here's why.
by R. Proffitt Forum moderator / January 10, 2007 2:17 AM PST
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XP updates download ok, but wont install
by bear45 / January 10, 2007 6:16 AM PST

Thanks Bob,
But I always pick out the updates I want to install, I reject quite a few. I do not have the knowledge to reject a SNMP update out of hand. Even after selecting I often have quite a few that will not install, and they all used to!
How can I know that I dont need a particular update?

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For this one, one should know.
by R. Proffitt Forum moderator / January 10, 2007 7:05 AM PST

Sadly this is the current thought pattern at MS. And no sign the error messages or guidance is not going to get better soon. The error message should have noted "You don't use SNMP so this update is not required at this time."

Bob

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XP updates download ok, but wont install
by bear45 / February 9, 2007 12:42 AM PST

Hi Bob

Thanks for your reply but perhaps I have not explained very well, it's not just isolated Updates.
This is a list of the Updates I have downloaded today (so no problem with WGA) but none of them will install. My virus checker and firewall were disabled first.

MSXML 4.0 SP2 Security Update (925672)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB924270)
Update for Office 2003 (KB919029)
MSXML 4.0 SP2 Security Update (KB927978)
MSXML 6.0 RTM Security Update (KB927977)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB929969)
Security Update for Excel 2003 (KB925257)
Security Update for Outlook 2003 (KB924085)
Update for Outlook 2003 Junk Email Filter (KB925534)
Windows Malicious Software Removal Tool - January 2007 (KB890830)
Definition Update for Windows Defender - KB915597 (Definition 1.15.2233.6)
any ideas please?

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You need to investigate them one by one.
by R. Proffitt Forum moderator / February 9, 2007 6:31 AM PST

I'll pick on the first one.

http://support.microsoft.com/kb/925672 notes "issues" with the install and sadly Microsoft drops the ball again on what might have been an easy update. With each item Microsoft seems to expect you to dig in and do the research as to why it failed.

I don't see anything you've done wrong here.

Bob

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Regarding Automatic Updates
by Darton Fury / February 9, 2007 7:14 AM PST

Confirm that the service is started. Enter services.msc in the Run dialog box and check the status of Automatic Updates. If you need to change its status, dbl-click it and set it to "Started" and "Automatic."

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