HolidayBuyer's Guide

Spyware, Viruses, & Security forum

General discussion

XP total security !!!

by kovi2710 / April 2, 2011 6:21 AM PDT

Hey there, i am managaer in a hotel and when i arrived my employe told em somethin happened to the computer it downloaded a anti-virus by itself. We have no technician avaiulable to work on this matter at the moment. I dont know much about computers either.

But everytime i go to log on explorer interenet i cant its blocking me from doing so. So i can't do much read a couple of malwaare dont know what they are but they are no use i cant go on internet. Is there another way i can make this work or is there anything i can do to fix this !!!

thank you !!!

Discussion is locked
You are posting a reply to: XP total security !!!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: XP total security !!!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Sorry to read this one.
by R. Proffitt Forum moderator / April 3, 2011 2:09 AM PDT
In reply to: XP total security !!!
Collapse -
XP Total Security
by paulsafe / April 3, 2011 1:15 PM PDT
In reply to: XP total security !!!

Any advice when I cannot install anything from a memory stick, nor does it allow me to restore to an earlier point in safe mode with this mal-ware?

Collapse -
Did you follow the
by roddy32 / April 3, 2011 1:33 PM PDT
In reply to: XP Total Security

advice on the link Bob provided in his previous post?

Collapse -
XP Total Security Removal Instructions
by Grif Thomas Forum moderator / April 4, 2011 6:58 AM PDT
In reply to: XP total security !!!

Here is the link to the removal instructions for the malware you have contracted. (Note "XP Total Security" in the list of "Windows XP Rogue names".) Restart the computer into "Safe Mode with Networking" if possible to download the files mentioned.. If that doesn't work, you'll will probably need to download the tools mentioned on a clean computer, copy them to a flash drive or CD, then transfer them to the problem computer. Follow the instructions to the letter.

http://www.bleepingcomputer.com/virus-removal/remove-win-7-internet-security-2011

Hope this helps.

Grif

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

HOLIDAY GIFT GUIDE 2017

Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.