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XP SP2 upgrade - can't find file

by rfchmbrs / November 3, 2004 5:35 AM PST

While trying the XP SP2 upgrade I get this error "can't find file." Doesn't say what file. This happens just after the files are copied from CD to the C: drive.

Appreciate your help.
RON C

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Re: XP SP2 upgrade - can't find file
by MarkFlax Forum moderator / November 3, 2004 6:44 AM PST

You mean you're installing SP2 from a CD?

Is this a CD from Microsoft direct, or a CD you burned yourself or got from a friend?


Mark

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Re: XP SP2 upgrade - can't find file
by rfchmbrs / November 3, 2004 8:18 AM PST

CD from MS.

RON C

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Re: XP SP2 upgrade - can't find file
by Merl Priester / November 3, 2004 9:07 AM PST

You didn't state the computer model etc., but I believe Bob Proffitt just noted in an earlier post that HP units may need a patch before they will install SP2.

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Re: XP SP2 upgrade - can't find file
by rfchmbrs / November 3, 2004 11:36 AM PST

Dell P4 plenty of disk/memory etc.

How does Windows Update relate to the update? This computer was online a while back but is no longer. WinUpdate was used then.

RON C

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Re: XP SP2 upgrade - can't find file
by David Chan / November 3, 2004 11:49 AM PST
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Re: XP SP2 upgrade - can't find file
by rfchmbrs / November 3, 2004 11:17 PM PST

I'm asking about Microsoft Windows Update feature.
Ron C

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Re: XP SP2 upgrade - can't find file
by Stan Chambers / November 3, 2004 12:03 PM PST

"While trying the XP SP2 upgrade I get this error "can't find file." Doesn't say what file. This happens just after the files are copied from CD to the C: drive."

I'm assuming this occurs after sp2 is installed.
Is this the exact (word for word) error message?
This seems very unusal that it doesn't name some file.
As David Chan related, any spyware adware or viruses on a machine will most likely create some havoc with sp2.
Did you run scans with virus, spyware, adware programs, before the install? Grif Thomas, for one, has covered this issue in some detail in this forum. He also notes that he deletes all temp files, cookies and such in addition to the scans. I followed that lead and installed without any problems.
You can uninstall in Control Panel, Add/Remove programs. Clean the machine, then reinstall.
Hope this will be of some help.

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Re: XP SP2 upgrade - can't find file
by rfchmbrs / November 3, 2004 11:18 PM PST

We have virus scanned/removed, adware scanned/removed, defraged, etc.

Ron C

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