Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

XP Problem File

by rere Nov 28, 2004 8:56AM PST

I keep getting this blue screen that pops up and starts dumping physical memory. It says Problem File:
vsdatant.sys. How do I fix it? Now the same screen just popped up that says Bad Pool Caller? Is that bad? Please help.

Discussion is locked

2 Posts
- Collapse + Expand Details
- Collapse -
Re: XP Problem File
by skippyd333 Nov 28, 2004 10:28AM PST

vsdatant.sys
Zone Labs, Inc.

--------------------------------------------------------------------------------

Issue Description:

This version of vsdatant.sys relies on drivers that might not be compatible with this version of Windows. Updated drivers are available from http://www.zonelabs.com/2003server/ . Contact Zone Labs, Inc. for more details.

Contact Information:

Zone Labs Web site: http://www.zonelabs.com/

- Collapse -
From google search
by skippyd333 Nov 28, 2004 10:39AM PST

figured it out and tech support people are stupid!!!

Its a problem with Zone Alarm. I just uninstalled the program and the vsdatant.sys is off my system, so thats why I am assuming it was zone alarm and some people refered to that file with zone alarm.


here is the fix if this is happening to you.

1. Configure ZoneAlarm preferences so that ZoneAlarm does not load at system
startup. This can be done by running the ZoneAlarm Control Center and clear
ing the Load at Startup check box. This step is optional, but doing this pre
vents ZoneAlarm from unnecessarily alerting you to a system change. Keep in
mind this setting will only be temporary.

2. Start the Computer Management applet by right-clicking My Computer then s
electing Manage.

3. Click Device Manager in the left-hand pane.

4. On the Computer Management menu bar, click View, and ensure that "Show hi
dden devices" is checked.

5. Click the '+' sign beside the Non-Plug and Play Drivers entry in the righ
t-hand pane of the Computer Management applet to expand these devices.

6. Scroll down to the entry for VSDATANT, right-click it, and select Disable
.

7. Reboot your computer. The CHKDSK will then run.

8. After the CHKDSK is complete and your computer reboots, return to the Com
puter Management applet and re-enable the VSDATANT device.

9. Return to the ZoneAlarm Control Center, re-enable the Load at Startup opt
ion, and reboot the computer.

Back to Windows Legacy OS forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info