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XP Pro had viruses, removed yet missing files, help needed..

by FTLOSM / October 13, 2010 11:16 AM PDT

My wife brought home a pc from work they use in the back office as a spare, it was all gunked up with spyware and a few viruses, loaded malwares anibytes, spybot search and destroy, norton with all updates and just ran the heck out of those 3 to clear things up.

The problem is the desktop is still not showing, explorer.exe seems to be missing from C windows area, I ran a sfc /scannow and do have the original windows xp service pack 3 disc from the pc here, yet it didn't seem to "fix" this.

I also tried pulling the explorer.exe file off my pc and putting it into c windows but that too didnt work.

If I put that explorer.exe on a thumbdrive I can get it to work thru task manager alt cnt del, point to the explorer.exe file on thumb and it does restore the desktop, yet once you reboot it's back to no start menu no desktop icons (only control i have is thru task manager new task).

Any suggestions?


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should mention...
by FTLOSM / October 13, 2010 11:20 AM PDT

I should mention when I got it the desktop was not accessible, i had to install norton and the spyware stuff via a thumbdrive and task manager.

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Since it's a damaged OS and you have the OS CD.
by R. Proffitt Forum moderator / October 13, 2010 11:36 AM PDT
In reply to: should mention...

Why not start fresh? Repairing Windows once this damaged is fun for awhile.

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i like the idea of fresh too...but
by FTLOSM / October 13, 2010 1:42 PM PDT

Hey Bob long time no talk Happy I guess they wanted to try and get this one back up and going vs going thru all the hassle at work reinstalling the various programs and such setting up individual accts settings mail etc.

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It sounds like you did the usual.
by R. Proffitt Forum moderator / October 13, 2010 1:45 PM PDT

All that's left is the old "XP REPAIR INSTALL" and trying to create a new user account. But give that one shot and then get ready.

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by human being1 / October 13, 2010 6:28 PM PDT

Hello Bill,

What you are doing is a temperory solution for
your windows xp.Simply repair or reinstall your windows xp using WinXP bootable CD.

Please don't install more than 1 anti-virus in your computer.

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