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Question

XP PRO/ActiveX problem. Can anyone help?

Jun 22, 2012 9:56PM PDT

I am running XP PRO on two different pcs and am in online college whereas I have to do prictice sessions on Microsoft
Word 2003 but I cannot get ActiveX working so that I can open a document to do the pravtice. I have addressed this with both the University and Microsoft to no avail. Does anyone have any suggestions?

Discussion is locked

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Clarification Request
Tell us more please.
Jun 22, 2012 10:05PM PDT

ActiveX is more commonly known as an "Internet Explorer" component or add-on so can you please tell more about this Word 2003 problem with ActiveX?

What ActiveX add-ons are installed in this Word and why is it causing problems?

Mark

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XP PRO/ActiveX problem
Jun 23, 2012 8:43AM PDT

I DO NOT KNOW WHICH ADD-ONS ARE INSTALLED SINCE THIS IS THE FIRST EXPERIENCE I HAVE HAD WITH IT, THEREFORE I DO NOT KNOW WHY IT IS CAUSING PROBLEMS.

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Word 2003 does not require ActiveX
Jun 23, 2012 9:31AM PDT

While I've seen this on Internet Explorer and addons, the clues so far are too slim to go much further. Ask your teachers for guidance next.
Bob

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XP PRO/ActiveX problem
Jun 23, 2012 12:01PM PDT

I already have ask the teachers and the tech support at the university and Microsoft tech support, and no one has a solution, but thanks anyway.

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Then I suggest
Jun 23, 2012 1:02PM PDT

You keep telling more and more.

For example some security suites disable ActiveX because of the security issues. Your posts don't have enough detail for me to point at the antivirus. Keep writing.
Bob

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XP PRO/ActiveX problem
Jun 23, 2012 2:12PM PDT

It is not an anti virus issue or a malware issue that I can pin down. I don't know what other info I can provide for you to use for analysis. When i enter the tutorial in my course I press the practice in word button and I get a message that tells me that ActiveX could be installed, and it gives me suggestions for resolution, none of which solve the issue.
Jim

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And that is not the error message.
Jun 23, 2012 2:43PM PDT

You didn't share the EXACT WORDS of the error so everyone has to guess what the error message was.

And there again, you are guessing it's not this or that yet I'm finding the antivirus to matter. That is it's antiphishing component depending on the title has caused a similar message.

But I see you are electing not to share the message, tell what antivirus and so we are left to wait to see if you will share details. I'll wait but I fear the best option may be for you to find a guru at the school and let them loose on the machine.
Bob

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Re: ActiveX
Jun 23, 2012 10:33PM PDT

1. You write "It tells me that ActiveX could be installed." That's nice. Now what's your problem?
2. ActiveX is not something to be installed. It's not a program, it's a TYPE of program. So all we know at the moment is that ONE SPECIFIC ActiveX program can be installed.
3. Another (much used) ActiveX program is the one installed by Windows Update. Does Windows update work if (in Internet Explorer) you go to Tools>Windows Update?
4. By the way: what browser are you using to view that course and press that button? And are you logged in as administrator, normal user or guest when it happens?
5. Does this happen of both of your PC's? Can you get it working on another PC (family, friend, work)?

And just for info: why do you follow a Word 2003 course? That program is 9 years old. Why not a Word 2010 course?

Kees

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And ...
Jun 23, 2012 10:54PM PDT

- If you tell the error message, can you also tell all the suggested resolutions that didn't work?
- What VERSION of the browser are you using?

Kees