Computer Newbies forum

General discussion

XP Printer Problem

by rjk2 / July 15, 2005 4:44 PM PDT

I am two weeks new to Windows XP, Home and feel frustrated enough to return to ME!

I can print (old HP OfficeJet 520) anything from anywhere in my Admn File. However, I have tried almost everything for my Wife's User Account, and except for Word 2003, Wordpad and Notepad, nothing will print upon command. Instead a "Save" dialog comes up.

Can anyone advise me out of this loop? I have created a new user, deleted, reinstalled and done most everything I can think of to no avail.


Discussion is locked
You are posting a reply to: XP Printer Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: XP Printer Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
(NT) (NT) Are you sure it is compatible with XP?
by glb613 / July 15, 2005 8:38 PM PDT
In reply to: XP Printer Problem
Collapse -
by rjk2 / July 16, 2005 12:52 AM PDT

This printer would not have been compatible with my initial 95 installation disk. However, new drivers were installed from HP - the whole OfficeJet setup - and as I mentioned earlier, it works just fine in the Administrative User slot - - no problem there. The hickup is only in the second User domain, which I have also deleted and installed with admin profile, still won't print outside of Word, Wordpad and Notepad.

Thanks for checking in with me.

Collapse -
I got that backwards.
by R. Proffitt Forum moderator / July 16, 2005 1:09 AM PDT
In reply to: Compatibility

I misread your first post as it didn't print from word, etc. If it's not printing in notepad, etc, the common issue that I run into is the printer is not the "default".

Set it as the default in the account by right clicking on the printer in the printer control panel and checking off the default item.


Collapse -
by DH1 / July 16, 2005 8:45 PM PDT
In reply to: XP Printer Problem

I've struggled with my PC and HP printer since I bought this new computer.

I've finally learned a few things. Files created with Win98 are often different than those created by WinXP. (I think it depends on the version of the software installed on your computers.)

Look at the file EXTENSION name you are trying to open. What is it?

Here is my problem and example: I have 4 years worth of spread sheet files I created on my previous (Win98) computer. The extension on all these files is .wb3. Sadly my new computer (or more specifically, the Microsoft software installed ON my new computer) does not recognize the file extension .wb3. Therefore, I have four years worth of files I cannot open!

Perhaps this is your problem too?

Why Microsoft's Office programs are not compatible with previous versions I do not know. I've asked on message boards for at least a year now - and have never received an informative reply.

Good luck, and I am curious to know what file extensions will not open for you. Please reply with them listed.

Collapse -
Ron, part 2...
by DH1 / July 16, 2005 8:51 PM PDT
In reply to: XP Printer Problem

I just replied with a lengthy "file extension" message. I re-read your original question and presumed I didn't come close to answering your PRINTER issue. Sorry.

I, too, had an HP printer vs. new WinXP problem for months. I finally fixed my printer problem, but I don't imagine my fix applies to you.

(I had, on my older computer, installed a ZIP drive which ran on my printer port. I uninstalled that and the printer now works fine.)

what do I know? =)

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?