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Computer Newbies forum

General discussion

XP Printer Problem

by rjk2 / July 15, 2005 4:44 PM PDT

I am two weeks new to Windows XP, Home and feel frustrated enough to return to ME!

I can print (old HP OfficeJet 520) anything from anywhere in my Admn File. However, I have tried almost everything for my Wife's User Account, and except for Word 2003, Wordpad and Notepad, nothing will print upon command. Instead a "Save" dialog comes up.

Can anyone advise me out of this loop? I have created a new user, deleted, reinstalled and done most everything I can think of to no avail.

Thanks,
Ron
r_jk2@hotmail.com

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(NT) (NT) Are you sure it is compatible with XP?
by glb613 / July 15, 2005 8:38 PM PDT
In reply to: XP Printer Problem
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Compatibility
by rjk2 / July 16, 2005 12:52 AM PDT

This printer would not have been compatible with my initial 95 installation disk. However, new drivers were installed from HP - the whole OfficeJet setup - and as I mentioned earlier, it works just fine in the Administrative User slot - - no problem there. The hickup is only in the second User domain, which I have also deleted and installed with admin profile, still won't print outside of Word, Wordpad and Notepad.

Thanks for checking in with me.

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I got that backwards.
by R. Proffitt Forum moderator / July 16, 2005 1:09 AM PDT
In reply to: Compatibility

I misread your first post as it didn't print from word, etc. If it's not printing in notepad, etc, the common issue that I run into is the printer is not the "default".

Set it as the default in the account by right clicking on the printer in the printer control panel and checking off the default item.

Bob

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Ron
by DH1 / July 16, 2005 8:45 PM PDT
In reply to: XP Printer Problem

I've struggled with my PC and HP printer since I bought this new computer.

I've finally learned a few things. Files created with Win98 are often different than those created by WinXP. (I think it depends on the version of the software installed on your computers.)

Look at the file EXTENSION name you are trying to open. What is it?

Here is my problem and example: I have 4 years worth of spread sheet files I created on my previous (Win98) computer. The extension on all these files is .wb3. Sadly my new computer (or more specifically, the Microsoft software installed ON my new computer) does not recognize the file extension .wb3. Therefore, I have four years worth of files I cannot open!

Perhaps this is your problem too?

Why Microsoft's Office programs are not compatible with previous versions I do not know. I've asked on message boards for at least a year now - and have never received an informative reply.

Good luck, and I am curious to know what file extensions will not open for you. Please reply with them listed.

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Ron, part 2...
by DH1 / July 16, 2005 8:51 PM PDT
In reply to: XP Printer Problem

I just replied with a lengthy "file extension" message. I re-read your original question and presumed I didn't come close to answering your PRINTER issue. Sorry.

I, too, had an HP printer vs. new WinXP problem for months. I finally fixed my printer problem, but I don't imagine my fix applies to you.

(I had, on my older computer, installed a ZIP drive which ran on my printer port. I uninstalled that and the printer now works fine.)

Love
what do I know? =)

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