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General discussion

XP Operating system

Dec 1, 2003 8:43AM PST

When you purchase a new computer with XP already installed do you normaly receive the CD for that system ? Thanks

Discussion is locked

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Re:XP Operating system
Dec 1, 2003 10:01AM PST

It depends on where you get the system. I'm pretty sure HP/Compaq have been pretty bad about this throughout history. Generally all you get is a "restore" disc which formats your system and reinstalls the OS and various other apps. You have to call and request a copy of the actual CD (and then usually pay shipping) and there's no guarentee it won't be one of the crippled variety where the setup program is removed. My Dell laptop came with an actual XP CD that can be used to install the OS, and I don't know about Gateway and the others.

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Re:Re:XP Operating system
Dec 1, 2003 10:27AM PST

My Gateway came with XP installed and with an XP CD. I'm happy. Happy

I certainly agree about HP. My experience with them was exactly as stated above.... just a "restore" disc. Sad Not good.

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Re:XP Operating system/Good question to ask the vendor
Dec 1, 2003 10:44AM PST

As mentioned, you might get a full version or you might get a restore CD if the PC came from a vendor that bundles software packages. This restore CD is more like an image of the OS, included software and drivers necessary operate with your computer. This is a benefit to the vendor as he/she does not need to individually every PC sold. One (almost) sure way to get a full OEM copy of the OS is to get a custom built PC from a local reliable computer outlet. You can sit down with a sales person and have them put together what you want. Usually these folks know which components work well together and and which do not. You won't get a bunch of bundled software that artifially inflates the suggested "value" of your PC. If you select XP as your OS, the builder normally provides you with an OEM disk which is a full version but does not include complete MS customer support. It will still act like the store bought version if you need to repair or reinstall the OS. Sorry for the rambling but I'd steer away from being stuck with a recovery CD only.