xp not picking up driver

Thanks, done that already.

The problem is when the driver is removed and scan for hardware changes is invoked, it automatically installs the generic driver, without letting me specify the manufacturers driver. What I am actually going to do is remove modems.sys from System32 folder and see if it will choose the manufacturers driver. Otherwise I don't know what to do.

I have checked all the internet settings with the ISP and the modem works in my NT machine. Any more suggestions would be great full.

Many drivers don't install like that.

"The problem is when the driver is removed and scan for hardware changes is invoked, it automatically installs the generic driver, without letting me specify the manufacturers driver. What I am actually going to do is remove modems.sys from System32 folder and see if it will choose the manufacturers driver. Otherwise I don't know what to do."

Again, that method may work for some hardware but not this one.

Sadly I can't help further with more exact instructions since you are not sharing gritty details and links to the driver you want to install. Maybe if I had access to that I could double check if this is how to install your new driver.

Bob

Hi this is the link : http://www.mri.co.uk/drivers/modems/1456PCM%20(FM560CB)%20XP.zip

But I've had a look in there and there is not much I can really see how to get around it.

Thanks for all your time and help.

If you look inside the zip you find the .inf file. I see no readme so the method I use for this one is to extract all the files to a temp directory then explore to that. Now I I usually have to do is to right click on the .INF file and select INSTALL.

The add remove hardware might work too but try the easy way first. For add remove hardware you tell it to look at that directory you put those files in.

-> Notice there is no replacement for that file you noted above? That's proper...

Bob