Recently my wife and I are having problems accessing picture and word document files. We keep getting the following message: "...cannot open the document: user does not have access privileges..."
We have tried entering user accounts and allowing access and have run Trend Micro's PC-Illin virus scan and RegCure to no avail.
The computer is an eMachines T6524 with an AMD Athlon 64 processor running at 2.2 ghz with 3 gb RAM. System software is Windows XP Media Center edition, version 2002 with service pack 3.
Please advise on how to unlock these files and prevent the same from happening in the future. THanks!

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