Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

XP mouse problem

Nov 28, 2011 10:54AM PST

The ps/2 optical mouse on my office computer quit working. Actually it quit a couple weeks ago but started back up and worked for maybe two weeks. The curser was in the middle of the screen and it would not move. I rebooted still no luck. Later that day it started working. well today it would not work again. I tried another mouse (ps/2) and an older one with the ball and then finally a usb mouse. NOne of them would work. I rebooted a ton of times with no effect. I rebooted with the mouse not attached and the weird thing is taht the pointer still remained in the middle of the screen. I tried to uninstall the mouse driver but not sure if it uninstalled as the pointer is still in the middle of the screen. I ran virus scan and found nothing. I don't want to get IT involved unless I have to because I have allot of end of the month things coming up and they are slow slow slow. Please help... Thanks

Discussion is locked

Miles has chosen the best answer to their question. View answer

Best Answer

- Collapse -
Try the old standby.
Nov 28, 2011 10:56AM PST

Boot safe mode, head to the device manager and remove ALL the mice found there. Reboot and if the hardware is good, Windows will find and reinstall the mouse.
Bob

- Collapse -
Thanks
Nov 28, 2011 11:18PM PST

I tried deleting and it didn't work. the trick was to do so in safe mode. thanks