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xp media center frozen onlog in

by johncam321 / March 1, 2008 5:57 AM PST

hi is enyone able to help i am a computer novice.my windows xp is frozen on log in also keyboard and mouse not working.i am able to get to safe mode screen but can not set safe mode.as keyboard and mouse are frozen.i noticed on booting the p.c up bios screen says no keyboard detected

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Try this
by welrdelr / March 1, 2008 6:03 AM PST

Use a different interface. If you are using PS/2 then use USB and see if that helps.

Someone may complain about this next bit of advice but, listen to it anyway.
Get yourself a live CD- Knoppix or Ubuntu or UBCD w/ Insert - by having a friend burn it for you.
Set the BIOS to boot from the CD first and place the live disk in.
You can use this to test the hardware.

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"bios screen says no keyboard detected
by R. Proffitt Forum moderator / March 1, 2008 6:17 AM PST

"bios screen says no keyboard detected" is what I'd focus on fixing. The common issues are:

1. The keyboard is unplugged.
2. The keyboard is PS2 and plugged into the mouse port.
3. The keyboard is dead.
4. The PS2 keyboard fuse is blown.

And so on. Recheck your connections and try another keyboard.

Bob

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keyboard and mouse frozen
by johncam321 / March 2, 2008 2:34 AM PST

have tried keyboard and mouse on my notebook both work fine checked all usb work ok.

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Bios screen will show keyboard unplugged for USB kbd when
by R. Proffitt Forum moderator / March 2, 2008 2:56 AM PST

1. The bios has Legacy USB disabled.
2. The USB keyboard support disabled.

etc.

To fix this, we usually have to use the PS2 keyboard.

Bob

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usb keyboard disabled
by johncam321 / March 2, 2008 3:24 AM PST

i have no ps2 connections all usb.

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You may want to make a much better post.
by R. Proffitt Forum moderator / March 2, 2008 4:14 AM PST
In reply to: usb keyboard disabled

You have ignored our forum note a few times now. I am working the usual issues and now that I have and you dismiss the PS2 solution I have to ask that you follow the directions on supply make, model and such details so I can progress to other ideas.

Bob

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