Windows Legacy OS forum

General discussion

XP Home won't start unless in safe mode

A guy in the office was transferring images from his digital camera to his PC when the screen froze. He now can't start up his OS unless in safe mode. I've tried "last known good configuration", used an old restore point, checked for clashes in Device Manager, done a diagnostic startup using msconfig and still no joy. The machine is out of warranty and we can't find the recovery disks anywhere. Also, because the software was preinstalled there's no original disc to do an XP repair job on it. What more can I try?

Discussion is locked
You are posting a reply to: XP Home won't start unless in safe mode
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: XP Home won't start unless in safe mode
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Have you

In reply to: XP Home won't start unless in safe mode

Tried running up-to-date avti-virus and up-to-date spyware/malware detection programmes? From what you've said it certainly sounds like one of those, and by the way, get on to the makers of the computer, they should be able to supply you with all the disks (even if they are only OEM copies) for EVERYTHING they pr-loaded - including Windows! It doesn't matter that it's out of warranty, I bouoght a computer that way a while ago, and I was only sent copies of the OEM XP disk, I phoned up and got the disks for the various pre-installed programmes by return of post.

The trouble is that a lot of the pre-installed programmes are not really suited to our needs, you'll see what I mean if you look at my profile, the only thing that was in that computer I bought, and the one I have now is the case!

Collapse -
Thanks

In reply to: Have you

I've tried a virus scan with Norton Corporate Edition but will give it another go. I'm not convinced the definitions are up to date.

The shop is PC World and they can send recovery disks but I have to wait 28 days. I put the order in today so will just have to be patient.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

SMART HOME

This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.