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General discussion

XP Home will not boot

Nov 24, 2004 12:43PM PST

I do not know if it was just coincidence but my Dell Dimension 2300 XP Home PC stopped booting at the same time that my five year old monitor died. I don't think the problem is electrical as I ran Dell Diagnostics and it passed every component, even a detailed check of the hard drive.
When I turn the PC on I quickly get "Error Loading Operating System"... When I try to boot with the Dell re-installation disk, the CDROM cannot access the CD. I managed to get some analysis done by booting with a Win ME Emergency Boot Disk. It provides a driver for the CDROM but I cannot run anything on the CDROM (except for the Dell Rescource CD to run diagnostics). Everything I try either responds like there is no hard drive or reports the FAT is missing.
When I run Dell Diagnostics the Hard Drive checks out with flying colors, even with a 2.5 hour address by address check.
I cannot run a CD set up for XP as I am running with a DOS boot floopy, so I cannot scan for virus.
I wonder. If I reformat the hard drive with the DOS program on the Win ME Emergency Floppy, will I need a full version of Win XP Home in order to install XP?
Any thoughts about these Dell Reinstallation CDs? Supposedly you can boot from them to reinstall XP but neither of mine seem to work. I tried the one that came with my Dell Optiplex, running XP Pro. No dice. It boots up like nothing was in the CDROM drive. I could not get the lastest SUSI Linux live CD to work on any of my three Dells, the Dimension, Optiplex or laptop.
Any ideas?
I thought I might have a dead Hard Drive, since I get the error message so quick after power on but the Dell diagnostics CD finds nothing wrong physically with the HD

Discussion is locked

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Re: XP Home will not boot
Nov 24, 2004 6:20PM PST

At this point you?ll have to try the following things:

a. Boot from windows Me diskette and launch fdisk. Answer Y and select option 4. Do you see any partition(s) there ?

b. Enter in BIOS and change the boot order so that the CDROM has a higher precedence than the HDD drive (save settings at exit). Insert the bootable CD and restart. Does it boot from the CD ? The purpose of the test is only to see if you can boot from CD. If it boots, just exit the procedure.

c. Regarding the CDs supplied by the brand name. You either ask them directly or dive in their?s support pages and gather the info regarding your model. Generally speaking, you shouldn?t need another windows XP. The only info that you should search for is if those CDs perform a destructive or non-distractive recovery.

As a collateral note, why you brand name buyers guys are coming here instead of going first to your product?s mother ? My assumptions are the following:

One comes here :

1. after contacting the brand name because they failed to solve it.

2. trying to avoid the paid phone call because the bought PC was without support (weak anyway).

3. gathering info and learning some things before the paid phone call.


Reasons:

#1 Save money for future parts and/or support.

#2 Save money hoping for a good resolution.

#3 Save time and money and for many of you ?time is money?, isn?t it ?


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Re: XP Home will not boot
Nov 24, 2004 6:30PM PST

You cannot run another reinstallation disk form another Dell computer.
Do you have any Linux partitions on the same harddrive that windows won't reconize? If so, you will need a third party program like partition magic to delete the linux partition. Dos partitions will see a linux partition as corrupt.You cannot delete a linux partition in fdisk. you would also need another hard drive working, to use this third party program. It will then see both harddrives and you can delete the linux partition. Don't delete any driver partitions.
Do you have the cdrom at first boot in your bios?
check my profile and e-mail me and I can tell you how to get some help programs for free. Hopefully you have broadband? Don't forget to include a return e-mail address. Skip

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Re: XP Home will not boot
Nov 24, 2004 8:41PM PST

I've worked on many DELLs and the WinXP CD is a full version that can be used to boot the PC and access the Recovery Console or reinstall XP.

In fact the XP CD can be used on any computer (Dell or HP or clone) so long as you have a valid CD Key.

But your problem is likely:

1. A corrupt partition or file system. This can be verified as suggested by Cetin with FDISK in WinME Startup Disk or the Recovery Console.

2. As already mentioned perhaps your boot sequence was set to Floppy Disk instead of CD-ROM drive. So get into the BIOS and change the boot sequence. If it still does not boot from the CD-ROM then you may have a defective CD-ROM drive.

3. Recently I encountered an incident when XP couldn't boot due to a corrupt file system and after I attached the HDD to another PC and perform ChkDsk which fixed the files I was able to boot properly. But a detail diagnostic showed that the HDD was failing so had to be replaced.

4. If you can boot with the XP CD and access the Recovery Console you can try FIXMBR or FIXBOOT and see if that works.

5. If your XP is corrupt you can simply replace the system files using the Recovery Console. See the following link on how to do this:
http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot2.htm

6. If all else fail try a reinstall. Some viruses can cause your PC not to boot. Are your files backed up?

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Addendum...
Nov 24, 2004 8:49PM PST

If you have access to another XP PC you can attach the HDD to it and see if you can open the drives in it.
Then scan for viruses and also recover your files.

The DELL's HDD is very easy to remove as it simply slides out of the cage. No screws to remove.